---
description: Review of Avaya Experience Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Avaya Experience Platform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Avaya Experience Platform](/software/126442/avaya-experience-platform) > [Avaya Experience Platform Alternatives](https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform)

# Alternatives to Avaya Experience Platform

Canonical: https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/26892/126442/zendesk-talk/vs/avaya-experience-platform)
2. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/128326/avaya-experience-platform/vs/bitrix24)
3. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/363691/avaya-experience-platform/vs/service-cloud)
4. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/20063/126442/five9/vs/avaya-experience-platform)
5. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
   - [View profile](https://www.softwareadvice.ie/software/20035/nextiva-contact-center)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/20035/126442/nextiva-contact-center/vs/avaya-experience-platform)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/323407/avaya-experience-platform/vs/pureconnect)
7. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/20067/126442/nice-incontact-cxone-workforce/vs/avaya-experience-platform)
8. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/109980/126442/liveagent/vs/avaya-experience-platform)
9. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
   - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/20039/126442/talkdesk/vs/avaya-experience-platform)
10. **Efficy CRM** — 3.9/5 (91 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
    - [View profile](https://www.softwareadvice.ie/software/38575/efficy)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/38575/126442/efficy/vs/avaya-experience-platform)
11. **Ring.io** — 4.1/5 (19 reviews) — Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more....
    - [View profile](https://www.softwareadvice.ie/software/18320/ringio)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/18320/126442/ringio/vs/avaya-experience-platform)
12. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
    - [View profile](https://www.softwareadvice.ie/software/344338/ujet)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/344338/avaya-experience-platform/vs/ujet)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/393877/avaya-experience-platform/vs/zoho-desk)
14. **RingCX** — 4.2/5 (263 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/24307/126442/ringcentral-contact/vs/avaya-experience-platform)
15. **InfoFlo Impact** — 4.5/5 (101 reviews) — InfoFlo Impact delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help organ...
    - [View profile](https://www.softwareadvice.ie/software/138010/infoflo)
    - [Compare vs Avaya Experience Platform](https://www.softwareadvice.ie/compare/126442/138010/avaya-experience-platform/vs/infoflo)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform)
- [View Product Profile](https://www.softwareadvice.ie/software/126442/avaya-experience-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya Experience Platform","description":"Discover alternatives to Avaya Experience Platform and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform","about":{"@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#breadcrumblist"},"@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#software"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Avaya Experience Platform","url":"https://www.softwareadvice.ie/software/126442/avaya-experience-platform","@id":"https://www.softwareadvice.ie/software/126442/avaya-experience-platform#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11,"ratingValue":4.7}},{"@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"Avaya Experience Platform","position":3,"item":"/software/126442/avaya-experience-platform","@type":"ListItem"},{"name":"Avaya Experience Platform Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Avaya Experience Platform Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@id":"https://www.softwareadvice.ie/alternatives/126442/avaya-experience-platform#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"ListItem"},{"name":"Bitrix24","position":2,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.softwareadvice.ie/software/128326/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.ie/software/363691/service-cloud","@type":"ListItem"},{"name":"Five9","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.ie/software/20063/five9","@type":"ListItem"},{"name":"Nextiva Contact Center","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.softwareadvice.ie/software/20035/nextiva-contact-center","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"NiCE CXone","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"Talkdesk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.softwareadvice.ie/software/20039/talkdesk","@type":"ListItem"},{"name":"Efficy CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.softwareadvice.ie/software/38575/efficy","@type":"ListItem"},{"name":"Ring.io","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.softwareadvice.ie/software/18320/ringio","@type":"ListItem"},{"name":"UJET","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.softwareadvice.ie/software/344338/ujet","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.softwareadvice.ie/software/393877/zoho-desk","@type":"ListItem"},{"name":"RingCX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.ie/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"InfoFlo Impact","position":15,"image":"https://images.g2crowd.com/uploads/product/image/3b9d5f8abf64f49fb4a708bc3631b735/infoflo-impact.png","url":"https://www.softwareadvice.ie/software/138010/infoflo","@type":"ListItem"}],"numberOfItems":15}
</script>