---
description: Review of SmileBack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmileBack | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [SmileBack](/software/145171/smileback) > [SmileBack Alternatives](https://www.softwareadvice.ie/alternatives/145171/smileback)

# Alternatives to SmileBack

Canonical: https://www.softwareadvice.ie/alternatives/145171/smileback

> Explore the top alternatives to SmileBack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/26892/145171/zendesk-talk/vs/smileback)
2. **SurveyMonkey** — 4.6/5 (10513 reviews) — SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across i...
   - [View profile](https://www.softwareadvice.ie/software/157864/surveymonkey)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/157864/smileback/vs/surveymonkey)
3. **Trustpilot** — 4.5/5 (1207 reviews) — Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Fo...
   - [View profile](https://www.softwareadvice.ie/software/364802/trustpilot)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/364802/smileback/vs/trustpilot)
4. **ReputationStacker** — 4.9/5 (59 reviews) — ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, an...
   - [View profile](https://www.softwareadvice.ie/software/302386/reputationstacker)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/302386/smileback/vs/reputationstacker)
5. **Jotform** — 4.7/5 (2927 reviews) — Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer resp...
   - [View profile](https://www.softwareadvice.ie/software/433821/jotform)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/433821/smileback/vs/jotform)
6. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/109980/145171/liveagent/vs/smileback)
7. **Typeform** — 4.7/5 (982 reviews) — Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. ...
   - [View profile](https://www.softwareadvice.ie/software/324633/typeform)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/324633/smileback/vs/typeform)
8. **Survicate** — 4.6/5 (99 reviews) — Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on th...
   - [View profile](https://www.softwareadvice.ie/software/31821/survicate)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/31821/145171/survicate/vs/smileback)
9. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is a cloud-based ticketing platform for customer service teams, part of the Text.com customer service pl...
   - [View profile](https://www.softwareadvice.ie/software/150799/helpdesk)
   - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/150799/smileback/vs/helpdesk)
10. **Freshservice** — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
    - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/436317/smileback/vs/freshservice)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/157633/smileback/vs/tidio-chat)
12. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
    - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/110247/145171/freshdesk/vs/smileback)
13. **Custify** — 4.9/5 (135 reviews) — Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain c...
    - [View profile](https://www.softwareadvice.ie/software/148852/custify)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/148852/smileback/vs/custify)
14. **Swell** — 4.6/5 (358 reviews) — Swell is the agentic patient experience solution for multi-location healthcare groups. Swell consolidates online repu...
    - [View profile](https://www.softwareadvice.ie/software/178288/swell-cx)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/178288/smileback/vs/swell-cx)
15. **GiveMe5.ai** — 4.7/5 (86 reviews) — GiveMe5 is the AI presence platform built for agencies and multi-location brands. Three AI agents work 24/7 to grow y...
    - [View profile](https://www.softwareadvice.ie/software/186583/GiveMe5-ai)
    - [Compare vs SmileBack](https://www.softwareadvice.ie/compare/145171/186583/smileback/vs/GiveMe5-ai)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/145171/smileback)
- [View Product Profile](https://www.softwareadvice.ie/software/145171/smileback)

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