---
description: Review of Ytel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ytel | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [Ytel](/software/177655/x5cloudcontactcenter) > [Ytel Alternatives](https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter)

# Alternatives to Ytel

Canonical: https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/120988/177655/ringover/vs/x5cloudcontactcenter)
2. **Amazon Connect** — 4.5/5 (93 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.ie/software/352892/amazon-connect)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/177655/352892/x5cloudcontactcenter/vs/amazon-connect)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/109980/177655/liveagent/vs/x5cloudcontactcenter)
4. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
   - [View profile](https://www.softwareadvice.ie/software/95921/hoducc)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/95921/177655/hoducc/vs/x5cloudcontactcenter)
5. **CallHippo** — 4.4/5 (680 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.ie/software/80310/callhippo)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/80310/177655/callhippo/vs/x5cloudcontactcenter)
6. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/20067/177655/nice-incontact-cxone-workforce/vs/x5cloudcontactcenter)
7. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
   - [View profile](https://www.softwareadvice.ie/software/163156/xcally)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/163156/177655/xcally/vs/x5cloudcontactcenter)
8. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
   - [View profile](https://www.softwareadvice.ie/software/34514/ucontact)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/34514/177655/ucontact/vs/x5cloudcontactcenter)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Ytel](https://www.softwareadvice.ie/compare/177655/323407/x5cloudcontactcenter/vs/pureconnect)
10. **Glassix** — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
    - [View profile](https://www.softwareadvice.ie/software/419790/glassix)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/177655/419790/x5cloudcontactcenter/vs/glassix)
11. **Convoso** — 4.5/5 (387 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
    - [View profile](https://www.softwareadvice.ie/software/2799/safesoft-contact)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/2799/177655/safesoft-contact/vs/x5cloudcontactcenter)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.ie/software/391471/8x8-contact-center)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/177655/391471/x5cloudcontactcenter/vs/8x8-contact-center)
13. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.ie/software/20063/five9)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/20063/177655/five9/vs/x5cloudcontactcenter)
14. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/24307/177655/ringcentral-contact/vs/x5cloudcontactcenter)
15. **3CX** — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
    - [View profile](https://www.softwareadvice.ie/software/4936/3cx-phone-system)
    - [Compare vs Ytel](https://www.softwareadvice.ie/compare/4936/177655/3cx-phone-system/vs/x5cloudcontactcenter)

## Related Categories

- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Automatic Call Distribution Systems](https://www.softwareadvice.ie/directory/1694/auto-call-distribution/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter)
- [View Product Profile](https://www.softwareadvice.ie/software/177655/x5cloudcontactcenter)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ytel","description":"Discover alternatives to Ytel and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter","about":{"@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#breadcrumblist"},"@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#software"},"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Ytel","url":"https://www.softwareadvice.ie/software/177655/x5cloudcontactcenter","@id":"https://www.softwareadvice.ie/software/177655/x5cloudcontactcenter#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":26},"offers":{"price":"100","@type":"Offer"}},{"@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Auto Dialer Software","position":2,"item":"/directory/1564/auto-dialer/software","@type":"ListItem"},{"name":"Ytel","position":3,"item":"/software/177655/x5cloudcontactcenter","@type":"ListItem"},{"name":"Ytel Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Ytel Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@id":"https://www.softwareadvice.ie/alternatives/177655/x5cloudcontactcenter#itemlist","@type":"ItemList","itemListElement":[{"name":"Ringover","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.softwareadvice.ie/software/120988/ringover","@type":"ListItem"},{"name":"Amazon Connect","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.softwareadvice.ie/software/352892/amazon-connect","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"HoduCC","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.softwareadvice.ie/software/95921/hoducc","@type":"ListItem"},{"name":"CallHippo","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.softwareadvice.ie/software/80310/callhippo","@type":"ListItem"},{"name":"NiCE CXone","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"XCALLY","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.softwareadvice.ie/software/163156/xcally","@type":"ListItem"},{"name":"uContact","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.softwareadvice.ie/software/34514/ucontact","@type":"ListItem"},{"name":"Genesys Cloud CX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"Glassix","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.softwareadvice.ie/software/419790/glassix","@type":"ListItem"},{"name":"Convoso","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.ie/software/2799/safesoft-contact","@type":"ListItem"},{"name":"8x8 Contact Center","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.softwareadvice.ie/software/391471/8x8-contact-center","@type":"ListItem"},{"name":"Five9","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.ie/software/20063/five9","@type":"ListItem"},{"name":"RingCX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.ie/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"3CX","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.softwareadvice.ie/software/4936/3cx-phone-system","@type":"ListItem"}],"numberOfItems":15}
</script>