---
description: Review of Capacity Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Capacity | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Agents for HR](/directory/5241/ai-agents-for-hr/software) > [Capacity](/software/183274/capacity) > [Capacity Alternatives](https://www.softwareadvice.ie/alternatives/183274/capacity)

# Alternatives to Capacity

Canonical: https://www.softwareadvice.ie/alternatives/183274/capacity

> Explore the top alternatives to Capacity. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/109980/183274/liveagent/vs/capacity)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/26892/183274/zendesk-talk/vs/capacity)
3. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform where teams resolve complex support requests with AI Agent...
   - [View profile](https://www.softwareadvice.ie/software/60479/hiver)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/60479/183274/hiver/vs/capacity)
4. **Vivantio** — 4.3/5 (178 reviews) — You've outgrown your help desk. Step up to real service management. Vivantio helps growing organizations move beyond ...
   - [View profile](https://www.softwareadvice.ie/software/394868/vivantio-pro)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/183274/394868/capacity/vs/vivantio-pro)
5. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/128326/183274/bitrix24/vs/capacity)
6. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and heal...
   - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/2808/183274/teamsupport/vs/capacity)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/157633/183274/tidio-chat/vs/capacity)
8. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/110247/183274/freshdesk/vs/capacity)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.ie/software/318585/issuetrak)
   - [Compare vs Capacity](https://www.softwareadvice.ie/compare/183274/318585/capacity/vs/issuetrak)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/183274/393877/capacity/vs/zoho-desk)
11. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
    - [View profile](https://www.softwareadvice.ie/software/87104/hubspot-service-hub)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/87104/183274/hubspot-service-hub/vs/capacity)
12. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.ie/software/32396/service-tonic)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/32396/183274/service-tonic/vs/capacity)
13. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
    - [View profile](https://www.softwareadvice.ie/software/337609/c2-atom)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/183274/337609/capacity/vs/c2-atom)
14. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/27068/183274/livechat/vs/capacity)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs Capacity](https://www.softwareadvice.ie/compare/183274/323407/capacity/vs/pureconnect)

## Related Categories

- [AI Agents for HR](https://www.softwareadvice.ie/directory/5241/ai-agents-for-hr/software)
- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/183274/capacity)
- [View Product Profile](https://www.softwareadvice.ie/software/183274/capacity)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capacity","description":"Discover alternatives to Capacity and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/183274/capacity","about":{"@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#breadcrumblist"},"@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#software"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Capacity","url":"https://www.softwareadvice.ie/software/183274/capacity","@id":"https://www.softwareadvice.ie/software/183274/capacity#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":4.5},"offers":{"price":"25000","@type":"Offer"}},{"@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for HR","position":2,"item":"/directory/5241/ai-agents-for-hr/software","@type":"ListItem"},{"name":"Capacity","position":3,"item":"/software/183274/capacity","@type":"ListItem"},{"name":"Capacity Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/183274/capacity","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Capacity Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@id":"https://www.softwareadvice.ie/alternatives/183274/capacity#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"ListItem"},{"name":"Hiver","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.softwareadvice.ie/software/60479/hiver","@type":"ListItem"},{"name":"Vivantio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.softwareadvice.ie/software/394868/vivantio-pro","@type":"ListItem"},{"name":"Bitrix24","position":5,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.softwareadvice.ie/software/128326/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":6,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.softwareadvice.ie/software/2808/teamsupport","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.softwareadvice.ie/software/110247/freshdesk","@type":"ListItem"},{"name":"Issuetrak","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.softwareadvice.ie/software/318585/issuetrak","@type":"ListItem"},{"name":"Zoho Desk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.softwareadvice.ie/software/393877/zoho-desk","@type":"ListItem"},{"name":"HubSpot Service Hub","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.softwareadvice.ie/software/87104/hubspot-service-hub","@type":"ListItem"},{"name":"ServiceTonic","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.softwareadvice.ie/software/32396/service-tonic","@type":"ListItem"},{"name":"C2","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.softwareadvice.ie/software/337609/c2-atom","@type":"ListItem"},{"name":"LiveChat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"Genesys Cloud CX","position":15,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"}],"numberOfItems":15}
</script>