---
description: Review of Nextiva Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva Contact Center | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Nextiva Contact Center](/software/20035/nextiva-contact-center) > [Nextiva Contact Center Alternatives](https://www.softwareadvice.ie/alternatives/20035/nextiva-contact-center)

# Alternatives to Nextiva Contact Center

Canonical: https://www.softwareadvice.ie/alternatives/20035/nextiva-contact-center

> Explore the top alternatives to Nextiva Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/26892/nextiva-contact-center/vs/zendesk-talk)
2. **CallTools** — 4.8/5 (156 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.ie/software/223069/calltools)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/223069/nextiva-contact-center/vs/calltools)
3. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/20063/nextiva-contact-center/vs/five9)
4. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
   - [View profile](https://www.softwareadvice.ie/software/103643/ozonetel-cloudagent)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/103643/nextiva-contact-center/vs/ozonetel-cloudagent)
5. **Amazon Connect** — 4.5/5 (96 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.ie/software/352892/amazon-connect)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/352892/nextiva-contact-center/vs/amazon-connect)
6. **Readymode** — 4.6/5 (144 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.ie/software/171343/Readymode)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/171343/nextiva-contact-center/vs/Readymode)
7. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/128326/nextiva-contact-center/vs/bitrix24)
8. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/109980/nextiva-contact-center/vs/liveagent)
9. **Intermedia Contact Center** — 4.0/5 (2 reviews) — Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It ...
   - [View profile](https://www.softwareadvice.ie/software/241284/intermedia-contact-center)
   - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/241284/nextiva-contact-center/vs/intermedia-contact-center)
10. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/20067/nextiva-contact-center/vs/nice-incontact-cxone-workforce)
11. **CallShaper** — 4.9/5 (16 reviews) — CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features in...
    - [View profile](https://www.softwareadvice.ie/software/166423/call-shaper)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/166423/nextiva-contact-center/vs/call-shaper)
12. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/363691/nextiva-contact-center/vs/service-cloud)
13. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/323407/nextiva-contact-center/vs/pureconnect)
14. **Ring.io** — 4.1/5 (19 reviews) — Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more....
    - [View profile](https://www.softwareadvice.ie/software/18320/ringio)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/18320/20035/ringio/vs/nextiva-contact-center)
15. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
    - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
    - [Compare vs Nextiva Contact Center](https://www.softwareadvice.ie/compare/20035/20039/nextiva-contact-center/vs/talkdesk)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.ie/directory/1855/workforce-management-optimization/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/20035/nextiva-contact-center)
- [View Product Profile](https://www.softwareadvice.ie/software/20035/nextiva-contact-center)

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