---
description: Review of CXone Mpower Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CXone Mpower | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [CXone Mpower](/software/20067/nice-incontact-cxone-workforce) > [CXone Mpower Alternatives](https://www.softwareadvice.ie/alternatives/20067/nice-incontact-cxone-workforce)

# Alternatives to CXone Mpower

Canonical: https://www.softwareadvice.ie/alternatives/20067/nice-incontact-cxone-workforce

> Explore the top alternatives to CXone Mpower. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/26892/nice-incontact-cxone-workforce/vs/zendesk-talk)
2. **Ringover** — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/120988/nice-incontact-cxone-workforce/vs/ringover)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/109980/nice-incontact-cxone-workforce/vs/liveagent)
4. **Amazon Connect** — 4.5/5 (92 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.ie/software/352892/amazon-connect)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/352892/nice-incontact-cxone-workforce/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
   - [View profile](https://www.softwareadvice.ie/software/95921/hoducc)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/95921/nice-incontact-cxone-workforce/vs/hoducc)
6. **CallHippo** — 4.4/5 (675 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.ie/software/80310/callhippo)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/80310/nice-incontact-cxone-workforce/vs/callhippo)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/323407/nice-incontact-cxone-workforce/vs/pureconnect)
8. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
   - [View profile](https://www.softwareadvice.ie/software/163156/xcally)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/163156/nice-incontact-cxone-workforce/vs/xcally)
9. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
   - [View profile](https://www.softwareadvice.ie/software/34514/ucontact)
   - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/34514/nice-incontact-cxone-workforce/vs/ucontact)
10. **Convoso** — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
    - [View profile](https://www.softwareadvice.ie/software/2799/safesoft-contact)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/2799/20067/safesoft-contact/vs/nice-incontact-cxone-workforce)
11. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.ie/software/20063/five9)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20063/20067/five9/vs/nice-incontact-cxone-workforce)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.ie/software/391471/8x8-contact-center)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/391471/nice-incontact-cxone-workforce/vs/8x8-contact-center)
13. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/168565/nice-incontact-cxone-workforce/vs/gladly)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.ie/software/20035/nextiva-contact-center)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20035/20067/nextiva-contact-center/vs/nice-incontact-cxone-workforce)
15. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable busi...
    - [View profile](https://www.softwareadvice.ie/software/120574/maxcontact)
    - [Compare vs CXone Mpower](https://www.softwareadvice.ie/compare/20067/120574/nice-incontact-cxone-workforce/vs/maxcontact)

## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Online Help Desk Software](https://www.softwareadvice.ie/directory/3529/online/software)
- [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/20067/nice-incontact-cxone-workforce)
- [View Product Profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)

-----

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