---
description: Review of Enghouse eKMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Enghouse eKMS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [Enghouse eKMS](/software/2369/smartsupport) > [Enghouse eKMS Alternatives](https://www.softwareadvice.ie/alternatives/2369/smartsupport)

# Alternatives to Enghouse eKMS

Canonical: https://www.softwareadvice.ie/alternatives/2369/smartsupport

> Explore the top alternatives to Enghouse eKMS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/26892/smartsupport/vs/zendesk-talk)
2. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/128326/smartsupport/vs/bitrix24)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/393877/smartsupport/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/109980/smartsupport/vs/liveagent)
5. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/363691/smartsupport/vs/service-cloud)
6. **Supportbench** — 4.8/5 (131 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
   - [View profile](https://www.softwareadvice.ie/software/37159/supportbench)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/37159/smartsupport/vs/supportbench)
7. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and heal...
   - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/2808/smartsupport/vs/teamsupport)
8. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
   - [View profile](https://www.softwareadvice.ie/software/2280/help-scout)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2280/2369/help-scout/vs/smartsupport)
9. **HappyFox Help Desk** — 4.6/5 (93 reviews) — HappyFox Help Desk is a good fit for teams that need AI-assisted ticketing and configurable support workflows. A cust...
   - [View profile](https://www.softwareadvice.ie/software/26972/happyfox)
   - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/26972/smartsupport/vs/happyfox)
10. **Deskpro** — 4.6/5 (38 reviews) — Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as infor...
    - [View profile](https://www.softwareadvice.ie/software/130528/deskpro)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/130528/smartsupport/vs/deskpro)
11. **Vivantio** — 4.3/5 (178 reviews) — You've outgrown your help desk. Step up to real service management. Vivantio helps growing organizations move beyond ...
    - [View profile](https://www.softwareadvice.ie/software/394868/vivantio-pro)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/394868/smartsupport/vs/vivantio-pro)
12. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
    - [View profile](https://www.softwareadvice.ie/software/337609/c2-atom)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/337609/smartsupport/vs/c2-atom)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/116349/smartsupport/vs/jira-service-management)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/157633/smartsupport/vs/tidio-chat)
15. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
    - [Compare vs Enghouse eKMS](https://www.softwareadvice.ie/compare/2369/27068/smartsupport/vs/livechat)

## Related Categories

- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software)
- [Distribution CRM Software](https://www.softwareadvice.ie/directory/3846/distribution/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/2369/smartsupport)
- [View Product Profile](https://www.softwareadvice.ie/software/2369/smartsupport)

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