---
description: Review of Alana Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alana | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Alana](/software/257244/alana-ai) > [Alana Alternatives](https://www.softwareadvice.ie/alternatives/257244/alana-ai)

# Alternatives to Alana

Canonical: https://www.softwareadvice.ie/alternatives/257244/alana-ai

> Explore the top alternatives to Alana. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports or...
   - [View profile](https://www.softwareadvice.ie/software/396214/sas-viya)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/396214/alana-ai/vs/sas-viya)
2. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/109980/257244/liveagent/vs/alana-ai)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/157633/257244/tidio-chat/vs/alana-ai)
4. **Pipedrive** — 4.5/5 (3062 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
   - [View profile](https://www.softwareadvice.ie/software/321306/pipedrive)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/321306/alana-ai/vs/pipedrive)
5. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/27068/257244/livechat/vs/alana-ai)
6. **Cresta** — 5.0/5 (2 reviews) — Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines artificial in...
   - [View profile](https://www.softwareadvice.ie/software/362595/cresta)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/362595/alana-ai/vs/cresta)
7. **Enterprise Bot** — 4.5/5 (10 reviews) — Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they des...
   - [View profile](https://www.softwareadvice.ie/software/338815/chatbot2go)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/338815/alana-ai/vs/chatbot2go)
8. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channe...
   - [View profile](https://www.softwareadvice.ie/software/524506/Sobot)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/524506/alana-ai/vs/Sobot)
9. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small...
   - [View profile](https://www.softwareadvice.ie/software/86768/birdeye)
   - [Compare vs Alana](https://www.softwareadvice.ie/compare/86768/257244/birdeye/vs/alana-ai)
10. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
    - [View profile](https://www.softwareadvice.ie/software/436347/freshchat)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/436347/alana-ai/vs/freshchat)
11. **Text** — 4.7/5 (32 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
    - [View profile](https://www.softwareadvice.ie/software/530456/Text)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/530456/alana-ai/vs/Text)
12. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel, in o...
    - [View profile](https://www.softwareadvice.ie/software/530033/Fin)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/530033/alana-ai/vs/Fin)
13. **Gong** — 4.8/5 (561 reviews) — Gong is a cloud-based revenue intelligence platform built for B2B go-to-market teams across technology, media, teleco...
    - [View profile](https://www.softwareadvice.ie/software/75783/gong)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/75783/257244/gong/vs/alana-ai)
14. **Outreach** — 4.4/5 (311 reviews) — Outreach is an AI-powered revenue workflow platform that helps go-to-market teams in software, manufacturing, telecom...
    - [View profile](https://www.softwareadvice.ie/software/352419/outreach)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/257244/352419/alana-ai/vs/outreach)
15. **Smith.ai** — 4.9/5 (48 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
    - [View profile](https://www.softwareadvice.ie/software/146788/smith-ai)
    - [Compare vs Alana](https://www.softwareadvice.ie/compare/146788/257244/smith-ai/vs/alana-ai)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/257244/alana-ai)
- [View Product Profile](https://www.softwareadvice.ie/software/257244/alana-ai)

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