---
description: Review of osTicket Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: osTicket | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [osTicket](/software/27500/osticket) > [osTicket Alternatives](https://www.softwareadvice.ie/alternatives/27500/osticket)

# Alternatives to osTicket

Canonical: https://www.softwareadvice.ie/alternatives/27500/osticket

> Explore the top alternatives to osTicket. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/26892/27500/zendesk-talk/vs/osticket)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/110247/osticket/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/246233/osticket/vs/milvus)
4. **Freshservice** — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/436317/osticket/vs/freshservice)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/109980/osticket/vs/liveagent)
6. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
   - [View profile](https://www.softwareadvice.ie/software/127126/bomgar)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/127126/osticket/vs/bomgar)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/393877/osticket/vs/zoho-desk)
8. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27068/27500/livechat/vs/osticket)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote support solution for Windows, macOS, iOS, and Android that unifies RMM, Help Desk features, and A...
   - [View profile](https://www.softwareadvice.ie/software/100976/supremo)
   - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/100976/osticket/vs/supremo)
10. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
    - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/158389/osticket/vs/sysaid-it-crm)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/116349/osticket/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27432/27500/service-now/vs/osticket)
13. **Raiseaticket** — 4.7/5 (48 reviews) — Raiseaticket is a cloud-based helpdesk solution designed to help businesses across various industries organize and st...
    - [View profile](https://www.softwareadvice.ie/software/461867/Raiseaticket)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/461867/osticket/vs/Raiseaticket)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/157633/osticket/vs/tidio-chat)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs osTicket](https://www.softwareadvice.ie/compare/27500/360387/osticket/vs/manageengine-servicedesk-plus)

## Related Categories

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Issue Tracking Software](https://www.softwareadvice.ie/directory/4318/issue-tracking/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/27500/osticket)
- [View Product Profile](https://www.softwareadvice.ie/software/27500/osticket)

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