---
description: Review of ICTContact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ICTContact | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [ICTContact](/software/297566/ictcontact) > [ICTContact Alternatives](https://www.softwareadvice.ie/alternatives/297566/ictcontact)

# Alternatives to ICTContact

Canonical: https://www.softwareadvice.ie/alternatives/297566/ictcontact

> Explore the top alternatives to ICTContact. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
   - [View profile](https://www.softwareadvice.ie/software/4936/3cx-phone-system)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/4936/297566/3cx-phone-system/vs/ictcontact)
2. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/128326/297566/bitrix24/vs/ictcontact)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/109980/297566/liveagent/vs/ictcontact)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/26892/297566/zendesk-talk/vs/ictcontact)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/297566/393877/ictcontact/vs/zoho-desk)
6. **Webex Suite** — 4.4/5 (7402 reviews) — Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and ...
   - [View profile](https://www.softwareadvice.ie/software/430596/webex)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/297566/430596/ictcontact/vs/webex)
7. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/297566/363691/ictcontact/vs/service-cloud)
8. **Creatio CRM** — 4.7/5 (133 reviews) — Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio Sa...
   - [View profile](https://www.softwareadvice.ie/software/5948/marketingcreatio-international)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/5948/297566/marketingcreatio-international/vs/ictcontact)
9. **Ringover** — 4.7/5 (871 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
   - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/120988/297566/ringover/vs/ictcontact)
10. **JustCall** — 4.1/5 (224 reviews) — JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helpe...
    - [View profile](https://www.softwareadvice.ie/software/75453/justcall)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/75453/297566/justcall/vs/ictcontact)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/297566/323407/ictcontact/vs/pureconnect)
12. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/168565/297566/gladly/vs/ictcontact)
13. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
    - [View profile](https://www.softwareadvice.ie/software/6827/agile-crm)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/6827/297566/agile-crm/vs/ictcontact)
14. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/20067/297566/nice-incontact-cxone-workforce/vs/ictcontact)
15. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.ie/software/20063/five9)
    - [Compare vs ICTContact](https://www.softwareadvice.ie/compare/20063/297566/five9/vs/ictcontact)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/297566/ictcontact)
- [View Product Profile](https://www.softwareadvice.ie/software/297566/ictcontact)

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