---
description: Review of Hosted Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hosted Contact Center | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Hosted Contact Center](/software/306097/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.softwareadvice.ie/alternatives/306097/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.softwareadvice.ie/alternatives/306097/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/26892/306097/zendesk-talk/vs/hosted-contact-center)
2. **CallTools** — 4.8/5 (156 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.ie/software/223069/calltools)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/223069/306097/calltools/vs/hosted-contact-center)
3. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
   - [View profile](https://www.softwareadvice.ie/software/103643/ozonetel-cloudagent)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/103643/306097/ozonetel-cloudagent/vs/hosted-contact-center)
4. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/20063/306097/five9/vs/hosted-contact-center)
5. **Amazon Connect** — 4.5/5 (96 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.ie/software/352892/amazon-connect)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/306097/352892/hosted-contact-center/vs/amazon-connect)
6. **Readymode** — 4.6/5 (144 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.ie/software/171343/Readymode)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/171343/306097/Readymode/vs/hosted-contact-center)
7. **CallShaper** — 4.9/5 (16 reviews) — CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features in...
   - [View profile](https://www.softwareadvice.ie/software/166423/call-shaper)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/166423/306097/call-shaper/vs/hosted-contact-center)
8. **Intermedia Contact Center** — 4.0/5 (2 reviews) — Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It ...
   - [View profile](https://www.softwareadvice.ie/software/241284/intermedia-contact-center)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/241284/306097/intermedia-contact-center/vs/hosted-contact-center)
9. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/20039/306097/talkdesk/vs/hosted-contact-center)
10. **RingCX** — 4.2/5 (258 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/24307/306097/ringcentral-contact/vs/hosted-contact-center)
11. **Dialpad** — 4.2/5 (570 reviews) — Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action a...
    - [View profile](https://www.softwareadvice.ie/software/74028/dialpad)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/74028/306097/dialpad/vs/hosted-contact-center)
12. **CTM** — 4.7/5 (159 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
    - [View profile](https://www.softwareadvice.ie/software/112191/calltrackingmetrics)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/112191/306097/calltrackingmetrics/vs/hosted-contact-center)
13. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/20067/306097/nice-incontact-cxone-workforce/vs/hosted-contact-center)
14. **JustCall** — 4.1/5 (225 reviews) — JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helpe...
    - [View profile](https://www.softwareadvice.ie/software/75453/justcall)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/75453/306097/justcall/vs/hosted-contact-center)
15. **iPlum** — 4.7/5 (3 reviews) — iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicem...
    - [View profile](https://www.softwareadvice.ie/software/439842/iplum)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.ie/compare/306097/439842/hosted-contact-center/vs/iplum)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Debt Collection Software](https://www.softwareadvice.ie/directory/4514/debt-collection/software)
- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)
- [Predictive Dialer Software](https://www.softwareadvice.ie/directory/1758/predictive-dialer/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/306097/hosted-contact-center)
- [View Product Profile](https://www.softwareadvice.ie/software/306097/hosted-contact-center)

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