---
description: Review of Help Sumo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Help Sumo | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Help Sumo](/software/31157/help-sumo) > [Help Sumo Alternatives](https://www.softwareadvice.ie/alternatives/31157/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.softwareadvice.ie/alternatives/31157/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/436317/help-sumo/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/26892/31157/zendesk-talk/vs/help-sumo)
3. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/110247/help-sumo/vs/freshdesk)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/246233/help-sumo/vs/milvus)
5. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/109980/help-sumo/vs/liveagent)
6. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
   - [View profile](https://www.softwareadvice.ie/software/127126/bomgar)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/127126/help-sumo/vs/bomgar)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
   - [View profile](https://www.softwareadvice.ie/software/100976/supremo)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/100976/help-sumo/vs/supremo)
8. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/27068/31157/livechat/vs/help-sumo)
9. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/393877/help-sumo/vs/zoho-desk)
10. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/27432/31157/service-now/vs/help-sumo)
11. **SysAid** — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/158389/help-sumo/vs/sysaid-it-crm)
12. **Raiseaticket** — 4.7/5 (48 reviews) — Raiseaticket is a cloud-based helpdesk solution designed to help businesses across various industries organize and st...
    - [View profile](https://www.softwareadvice.ie/software/461867/Raiseaticket)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/461867/help-sumo/vs/Raiseaticket)
13. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/116349/help-sumo/vs/jira-service-management)
14. **ISL Light** — 4.7/5 (779 reviews) — ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, mana...
    - [View profile](https://www.softwareadvice.ie/software/71943/isl-online)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/71943/help-sumo/vs/isl-online)
15. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
    - [View profile](https://www.softwareadvice.ie/software/65333/teamdynamix)
    - [Compare vs Help Sumo](https://www.softwareadvice.ie/compare/31157/65333/help-sumo/vs/teamdynamix)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/31157/help-sumo)
- [View Product Profile](https://www.softwareadvice.ie/software/31157/help-sumo)

-----

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