---
description: Review of SMART Service Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SMART Service Desk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [SMART Service Desk](/software/31189/smart-service-desk) > [SMART Service Desk Alternatives](https://www.softwareadvice.ie/alternatives/31189/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.softwareadvice.ie/alternatives/31189/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/436317/smart-service-desk/vs/freshservice)
2. **Atera** — 4.5/5 (453 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.ie/software/125932/atera)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/125932/smart-service-desk/vs/atera)
3. **ManageEngine Endpoint Central** — 4.6/5 (1822 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
   - [View profile](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/117339/smart-service-desk/vs/manageengine-endpoint-central)
4. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/27432/31189/service-now/vs/smart-service-desk)
5. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.ie/software/65333/teamdynamix)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/65333/smart-service-desk/vs/teamdynamix)
6. **SysAid** — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/158389/smart-service-desk/vs/sysaid-it-crm)
7. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
   - [View profile](https://www.softwareadvice.ie/software/310334/desk-manager)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/310334/smart-service-desk/vs/desk-manager)
8. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/116349/smart-service-desk/vs/jira-service-management)
9. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
   - [View profile](https://www.softwareadvice.ie/software/351312/it-glue)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/351312/smart-service-desk/vs/it-glue)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/360387/smart-service-desk/vs/manageengine-servicedesk-plus)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.ie/software/174544/boss-support-central)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/174544/smart-service-desk/vs/boss-support-central)
12. **Mint Service Desk** — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
    - [View profile](https://www.softwareadvice.ie/software/162247/mint-service-desk)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/162247/smart-service-desk/vs/mint-service-desk)
13. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.ie/software/392373/zoho-assist)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/392373/smart-service-desk/vs/zoho-assist)
14. **SapphireIMS** — 4.4/5 (65 reviews) — SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across v...
    - [View profile](https://www.softwareadvice.ie/software/153028/sapphireims)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/153028/smart-service-desk/vs/sapphireims)
15. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/110247/smart-service-desk/vs/freshdesk)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/31189/smart-service-desk)
- [View Product Profile](https://www.softwareadvice.ie/software/31189/smart-service-desk)

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