---
description: Review of SMART Service Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SMART Service Desk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [SMART Service Desk](/software/31189/smart-service-desk) > [SMART Service Desk Alternatives](https://www.softwareadvice.ie/alternatives/31189/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.softwareadvice.ie/alternatives/31189/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/436317/smart-service-desk/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/26892/31189/zendesk-talk/vs/smart-service-desk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/110247/smart-service-desk/vs/freshdesk)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/246233/smart-service-desk/vs/milvus)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/109980/smart-service-desk/vs/liveagent)
6. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
   - [View profile](https://www.softwareadvice.ie/software/127126/bomgar)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/127126/smart-service-desk/vs/bomgar)
7. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/27432/31189/service-now/vs/smart-service-desk)
8. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote support solution for Windows, macOS, iOS, and Android that unifies RMM, Help Desk features, and A...
   - [View profile](https://www.softwareadvice.ie/software/100976/supremo)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/100976/smart-service-desk/vs/supremo)
9. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/158389/smart-service-desk/vs/sysaid-it-crm)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/116349/smart-service-desk/vs/jira-service-management)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/393877/smart-service-desk/vs/zoho-desk)
12. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/27068/31189/livechat/vs/smart-service-desk)
13. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
    - [View profile](https://www.softwareadvice.ie/software/65333/teamdynamix)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/65333/smart-service-desk/vs/teamdynamix)
14. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
    - [View profile](https://www.softwareadvice.ie/software/125932/atera)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/125932/smart-service-desk/vs/atera)
15. **Raiseaticket** — 4.7/5 (48 reviews) — Raiseaticket is a cloud-based helpdesk solution designed to help businesses across various industries organize and st...
    - [View profile](https://www.softwareadvice.ie/software/461867/Raiseaticket)
    - [Compare vs SMART Service Desk](https://www.softwareadvice.ie/compare/31189/461867/smart-service-desk/vs/Raiseaticket)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/31189/smart-service-desk)
- [View Product Profile](https://www.softwareadvice.ie/software/31189/smart-service-desk)

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