---
description: Review of Fusion Connect CCaaS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fusion Connect CCaaS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Fusion Connect CCaaS](/software/325834/fusion-connect-ccaas) > [Fusion Connect CCaaS Alternatives](https://www.softwareadvice.ie/alternatives/325834/fusion-connect-ccaas)

# Alternatives to Fusion Connect CCaaS

Canonical: https://www.softwareadvice.ie/alternatives/325834/fusion-connect-ccaas

> Explore the top alternatives to Fusion Connect CCaaS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/128326/325834/bitrix24/vs/fusion-connect-ccaas)
2. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/109980/325834/liveagent/vs/fusion-connect-ccaas)
3. **Webex Suite** — 4.4/5 (7416 reviews) — Webex Suite is an all-in-one collaboration and communication solution serving businesses of all sizes, across industr...
   - [View profile](https://www.softwareadvice.ie/software/430596/webex)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/325834/430596/fusion-connect-ccaas/vs/webex)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/26892/325834/zendesk-talk/vs/fusion-connect-ccaas)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/325834/393877/fusion-connect-ccaas/vs/zoho-desk)
6. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/325834/363691/fusion-connect-ccaas/vs/service-cloud)
7. **Aircall** — 4.2/5 (466 reviews) — Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps a...
   - [View profile](https://www.softwareadvice.ie/software/77031/aircall)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/77031/325834/aircall/vs/fusion-connect-ccaas)
8. **ZIWO** — 4.6/5 (110 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
   - [View profile](https://www.softwareadvice.ie/software/52205/ziwo)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/52205/325834/ziwo/vs/fusion-connect-ccaas)
9. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/323407/325834/pureconnect/vs/fusion-connect-ccaas)
10. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.ie/software/20063/five9)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/20063/325834/five9/vs/fusion-connect-ccaas)
11. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Kixie PowerCall and SMS is a sales engagement platform that helps inside sales, sales development, and business devel...
    - [View profile](https://www.softwareadvice.ie/software/28441/kixie-powercall)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/28441/325834/kixie-powercall/vs/fusion-connect-ccaas)
12. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client...
    - [View profile](https://www.softwareadvice.ie/software/169723/kustomer)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/169723/325834/kustomer/vs/fusion-connect-ccaas)
13. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/20067/325834/nice-incontact-cxone-workforce/vs/fusion-connect-ccaas)
14. **JustCall** — 4.1/5 (225 reviews) — JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging...
    - [View profile](https://www.softwareadvice.ie/software/75453/justcall)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/75453/325834/justcall/vs/fusion-connect-ccaas)
15. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
    - [Compare vs Fusion Connect CCaaS](https://www.softwareadvice.ie/compare/168565/325834/gladly/vs/fusion-connect-ccaas)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/325834/fusion-connect-ccaas)
- [View Product Profile](https://www.softwareadvice.ie/software/325834/fusion-connect-ccaas)

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