---
description: Review of Desk365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Desk365 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Desk365](/software/328067/desk365) > [Desk365 Alternatives](https://www.softwareadvice.ie/alternatives/328067/desk365)

# Alternatives to Desk365

Canonical: https://www.softwareadvice.ie/alternatives/328067/desk365

> Explore the top alternatives to Desk365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/436317/desk365/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/26892/328067/zendesk-talk/vs/desk365)
3. **Guru** — 4.8/5 (640 reviews) — Guru is a governed knowledge management platform that helps mid-market and enterprise organizations in technology, he...
   - [View profile](https://www.softwareadvice.ie/software/103160/guru)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/103160/328067/guru/vs/desk365)
4. **Connecteam** — 4.6/5 (5317 reviews) — Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a t...
   - [View profile](https://www.softwareadvice.ie/software/109560/connecteam)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/109560/328067/connecteam/vs/desk365)
5. **Confluence** — 4.5/5 (3720 reviews) — Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information....
   - [View profile](https://www.softwareadvice.ie/software/430492/confluence)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/430492/desk365/vs/confluence)
6. **Document360** — 4.7/5 (292 reviews) — Document360 is a cloud-based knowledge base platform that helps businesses of all sizes create, manage, and share str...
   - [View profile](https://www.softwareadvice.ie/software/96197/document360)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/96197/328067/document360/vs/desk365)
7. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
   - [View profile](https://www.softwareadvice.ie/software/351312/it-glue)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/351312/desk365/vs/it-glue)
8. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/158389/328067/sysaid-it-crm/vs/desk365)
9. **monday service** — 4.6/5 (111 reviews) — monday service is a cloud-based enterprise service management platform designed to unify, automate, and manage an org...
   - [View profile](https://www.softwareadvice.ie/software/522125/monday-service)
   - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/522125/desk365/vs/monday-service)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/116349/328067/jira-service-management/vs/desk365)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/360387/desk365/vs/manageengine-servicedesk-plus)
12. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
    - [View profile](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/2764/328067/salesforce-sales-cloud/vs/desk365)
13. **Giva** — 4.9/5 (57 reviews) — Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboa...
    - [View profile](https://www.softwareadvice.ie/software/61303/giva)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/61303/328067/giva/vs/desk365)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/328067/363691/desk365/vs/service-cloud)
15. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.ie/software/75465/otrs)
    - [Compare vs Desk365](https://www.softwareadvice.ie/compare/75465/328067/otrs/vs/desk365)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/328067/desk365)
- [View Product Profile](https://www.softwareadvice.ie/software/328067/desk365)

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