---
description: Review of ManageEngine ServiceDesk Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [ManageEngine ServiceDesk Plus](/software/360387/manageengine-servicedesk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.softwareadvice.ie/alternatives/360387/manageengine-servicedesk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.softwareadvice.ie/alternatives/360387/manageengine-servicedesk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (449 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.ie/software/125932/atera)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/125932/360387/atera/vs/manageengine-servicedesk-plus)
2. **Freshservice** — 4.5/5 (733 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/360387/436317/manageengine-servicedesk-plus/vs/freshservice)
3. **Zendesk Suite** — 4.4/5 (4080 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/26892/360387/zendesk-talk/vs/manageengine-servicedesk-plus)
4. **NinjaOne** — 4.7/5 (293 reviews) — NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ The NinjaOne Unified IT Operati...
   - [View profile](https://www.softwareadvice.ie/software/349671/ninjarmm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/349671/360387/ninjarmm/vs/manageengine-servicedesk-plus)
5. **Freshdesk** — 4.5/5 (3442 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/110247/360387/freshdesk/vs/manageengine-servicedesk-plus)
6. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/246233/360387/milvus/vs/manageengine-servicedesk-plus)
7. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/109980/360387/liveagent/vs/manageengine-servicedesk-plus)
8. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/360387/393877/manageengine-servicedesk-plus/vs/zoho-desk)
9. **LiveChat** — 4.6/5 (1724 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/27068/360387/livechat/vs/manageengine-servicedesk-plus)
10. **SysAid** — 4.5/5 (520 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/158389/360387/sysaid-it-crm/vs/manageengine-servicedesk-plus)
11. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/116349/360387/jira-service-management/vs/manageengine-servicedesk-plus)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/157633/360387/tidio-chat/vs/manageengine-servicedesk-plus)
13. **Bitrix24** — 4.2/5 (993 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/128326/360387/bitrix24/vs/manageengine-servicedesk-plus)
14. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.ie/software/378292/intercom)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/360387/378292/manageengine-servicedesk-plus/vs/intercom)
15. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.ie/software/174544/boss-support-central)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/compare/174544/360387/boss-support-central/vs/manageengine-servicedesk-plus)

## Related Categories

- [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/360387/manageengine-servicedesk-plus)
- [View Product Profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)

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