---
description: Review of HGS Agent X Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HGS Agent X | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [HGS Agent X](/software/361203/hgs-agent-x) > [HGS Agent X Alternatives](https://www.softwareadvice.ie/alternatives/361203/hgs-agent-x)

# Alternatives to HGS Agent X

Canonical: https://www.softwareadvice.ie/alternatives/361203/hgs-agent-x

> Explore the top alternatives to HGS Agent X. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/109980/361203/liveagent/vs/hgs-agent-x)
2. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/323407/361203/pureconnect/vs/hgs-agent-x)
3. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/20063/361203/five9/vs/hgs-agent-x)
4. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/20067/361203/nice-incontact-cxone-workforce/vs/hgs-agent-x)
5. **inconnect** — 4.0/5 (20 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/171892/361203/inconcert-omnichannel-contact-center/vs/hgs-agent-x)
6. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/20039/361203/talkdesk/vs/hgs-agent-x)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
   - [View profile](https://www.softwareadvice.ie/software/325742/inx-app)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/325742/361203/inx-app/vs/hgs-agent-x)
8. **Bright Pattern** — 4.8/5 (104 reviews) — Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service i...
   - [View profile](https://www.softwareadvice.ie/software/20023/servicepattern)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/20023/361203/servicepattern/vs/hgs-agent-x)
9. **Diabolocom** — 4.9/5 (9 reviews) — Diabolocom is a cloud-based contact center platform that helps businesses across banking, insurance, healthcare, and ...
   - [View profile](https://www.softwareadvice.ie/software/434339/diabolocom)
   - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/361203/434339/hgs-agent-x/vs/diabolocom)
10. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
    - [View profile](https://www.softwareadvice.ie/software/70301/call-center-studio)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/70301/361203/call-center-studio/vs/hgs-agent-x)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
    - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/128326/361203/bitrix24/vs/hgs-agent-x)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
    - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/26892/361203/zendesk-talk/vs/hgs-agent-x)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/361203/393877/hgs-agent-x/vs/zoho-desk)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/361203/363691/hgs-agent-x/vs/service-cloud)
15. **Aircall** — 4.2/5 (466 reviews) — Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps a...
    - [View profile](https://www.softwareadvice.ie/software/77031/aircall)
    - [Compare vs HGS Agent X](https://www.softwareadvice.ie/compare/77031/361203/aircall/vs/hgs-agent-x)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.ie/directory/4478/quality-assurance/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/361203/hgs-agent-x)
- [View Product Profile](https://www.softwareadvice.ie/software/361203/hgs-agent-x)

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