---
description: Review of Cisco Unified Contact Center Express Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Contact Center Express | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Cisco Unified Contact Center Express](/software/391960/cisco-unified-contact-center-express) > [Cisco Unified Contact Center Express Alternatives](https://www.softwareadvice.ie/alternatives/391960/cisco-unified-contact-center-express)

# Alternatives to Cisco Unified Contact Center Express

Canonical: https://www.softwareadvice.ie/alternatives/391960/cisco-unified-contact-center-express

> Explore the top alternatives to Cisco Unified Contact Center Express. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (467 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
   - [View profile](https://www.softwareadvice.ie/software/4936/3cx-phone-system)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/4936/391960/3cx-phone-system/vs/cisco-unified-contact-center-express)
2. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/128326/391960/bitrix24/vs/cisco-unified-contact-center-express)
3. **Wildix** — 4.7/5 (209 reviews) — Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across mu...
   - [View profile](https://www.softwareadvice.ie/software/208756/wildix)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/208756/391960/wildix/vs/cisco-unified-contact-center-express)
4. **Slack** — 4.7/5 (24183 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.ie/software/154669/slack)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/154669/391960/slack/vs/cisco-unified-contact-center-express)
5. **Microsoft Teams** — 4.5/5 (11130 reviews) — Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features incl...
   - [View profile](https://www.softwareadvice.ie/software/397766/microsoft-teams)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/391960/397766/cisco-unified-contact-center-express/vs/microsoft-teams)
6. **Zoom Workplace** — 4.6/5 (14661 reviews) — Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single pla...
   - [View profile](https://www.softwareadvice.ie/software/101384/zoom)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/101384/391960/zoom/vs/cisco-unified-contact-center-express)
7. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/109980/391960/liveagent/vs/cisco-unified-contact-center-express)
8. **Mattermost** — 4.4/5 (168 reviews) — As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboratio...
   - [View profile](https://www.softwareadvice.ie/software/404256/mattermost)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/391960/404256/cisco-unified-contact-center-express/vs/mattermost)
9. **Avaya UCaaS** — 4.4/5 (92 reviews) — Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to ...
   - [View profile](https://www.softwareadvice.ie/software/9683/avaya-ucaas)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/9683/391960/avaya-ucaas/vs/cisco-unified-contact-center-express)
10. **RingCX** — 4.2/5 (258 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/24307/391960/ringcentral-contact/vs/cisco-unified-contact-center-express)
11. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
    - [View profile](https://www.softwareadvice.ie/software/89362/ringcentral-engage-voice)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/89362/391960/ringcentral-engage-voice/vs/cisco-unified-contact-center-express)
12. **Intermedia Unite** — 4.7/5 (188 reviews) — Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platfor...
    - [View profile](https://www.softwareadvice.ie/software/146704/intermedia-unite)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/146704/391960/intermedia-unite/vs/cisco-unified-contact-center-express)
13. **RingEX** — 4.2/5 (1205 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
    - [View profile](https://www.softwareadvice.ie/software/173497/officeuk)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/173497/391960/officeuk/vs/cisco-unified-contact-center-express)
14. **Dialpad** — 4.2/5 (570 reviews) — Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action a...
    - [View profile](https://www.softwareadvice.ie/software/74028/dialpad)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/74028/391960/dialpad/vs/cisco-unified-contact-center-express)
15. **Ringover** — 4.7/5 (884 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
    - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.ie/compare/120988/391960/ringover/vs/cisco-unified-contact-center-express)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.ie/directory/1855/workforce-management-optimization/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/391960/cisco-unified-contact-center-express)
- [View Product Profile](https://www.softwareadvice.ie/software/391960/cisco-unified-contact-center-express)

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