---
description: Review of Zoho Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Desk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Zoho Desk](/software/393877/zoho-desk) > [Zoho Desk Alternatives](https://www.softwareadvice.ie/alternatives/393877/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.softwareadvice.ie/alternatives/393877/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/26892/393877/zendesk-talk/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/110247/393877/freshdesk/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/109980/393877/liveagent/vs/zoho-desk)
4. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/393877/436317/zoho-desk/vs/freshservice)
5. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/27068/393877/livechat/vs/zoho-desk)
6. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/158389/393877/sysaid-it-crm/vs/zoho-desk)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/116349/393877/jira-service-management/vs/zoho-desk)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
   - [View profile](https://www.softwareadvice.ie/software/150799/helpdesk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/150799/393877/helpdesk/vs/zoho-desk)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/157633/393877/tidio-chat/vs/zoho-desk)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/360387/393877/manageengine-servicedesk-plus/vs/zoho-desk)
11. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.ie/software/378292/intercom)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/378292/393877/intercom/vs/zoho-desk)
12. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/128326/393877/bitrix24/vs/zoho-desk)
13. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.ie/software/174544/boss-support-central)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/174544/393877/boss-support-central/vs/zoho-desk)
14. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key feat...
    - [View profile](https://www.softwareadvice.ie/software/27516/faveo-helpdesk)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/27516/393877/faveo-helpdesk/vs/zoho-desk)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/363691/393877/service-cloud/vs/zoho-desk)

## Related Categories

- [Email Management Software](https://www.softwareadvice.ie/directory/3433/email-tracking/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)
- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)
- [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software)
- [Complaint Management Software](https://www.softwareadvice.ie/directory/499/complaint-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/393877/zoho-desk)
- [View Product Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)

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