---
description: Review of Zoho Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Desk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Zoho Desk](/software/393877/zoho-desk) > [Zoho Desk Alternatives](https://www.softwareadvice.ie/alternatives/393877/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.softwareadvice.ie/alternatives/393877/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18803 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/2764/393877/salesforce-sales-cloud/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/26892/393877/zendesk-talk/vs/zoho-desk)
3. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/110247/393877/freshdesk/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/109980/393877/liveagent/vs/zoho-desk)
5. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/27068/393877/livechat/vs/zoho-desk)
6. **HelpDesk** — 4.6/5 (182 reviews) — HelpDesk.com is a cloud-based ticketing platform for customer service teams, part of the Text.com customer service pl...
   - [View profile](https://www.softwareadvice.ie/software/150799/helpdesk)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/150799/393877/helpdesk/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/157633/393877/tidio-chat/vs/zoho-desk)
8. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.ie/software/378292/intercom)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/378292/393877/intercom/vs/zoho-desk)
9. **Dynamics 365** — 4.4/5 (5846 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
   - [View profile](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm)
   - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/106335/393877/microsoft-dynamics-crm/vs/zoho-desk)
10. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.ie/software/392373/zoho-assist)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/392373/393877/zoho-assist/vs/zoho-desk)
11. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
    - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/128326/393877/bitrix24/vs/zoho-desk)
12. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/363691/393877/service-cloud/vs/zoho-desk)
13. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/168565/393877/gladly/vs/zoho-desk)
14. **Odoo** — 4.2/5 (1321 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
    - [View profile](https://www.softwareadvice.ie/software/77019/odoo-pos)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/77019/393877/odoo-pos/vs/zoho-desk)
15. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
    - [Compare vs Zoho Desk](https://www.softwareadvice.ie/compare/116349/393877/jira-service-management/vs/zoho-desk)

## Related Categories

- [Email Management Software](https://www.softwareadvice.ie/directory/3433/email-tracking/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)
- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)
- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)
- [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/393877/zoho-desk)
- [View Product Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)

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