---
description: Review of Amazon Lex Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Amazon Lex | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Amazon Lex](/software/401031/amazon-lex) > [Amazon Lex Alternatives](https://www.softwareadvice.ie/alternatives/401031/amazon-lex)

# Alternatives to Amazon Lex

Canonical: https://www.softwareadvice.ie/alternatives/401031/amazon-lex

> Explore the top alternatives to Amazon Lex. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Velaro** — 3.9/5 (9 reviews) — Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single wor...
   - [View profile](https://www.softwareadvice.ie/software/160198/velaro)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/160198/401031/velaro/vs/amazon-lex)
2. **LiveHelpNow** — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
   - [View profile](https://www.softwareadvice.ie/software/102419/livehelpnow-crm)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/102419/401031/livehelpnow-crm/vs/amazon-lex)
3. **Comm100** — 4.7/5 (108 reviews) — Comm100 is an omnichannel customer engagement platform that helps small to enterprise-level businesses in education, ...
   - [View profile](https://www.softwareadvice.ie/software/129616/comm100)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/129616/401031/comm100/vs/amazon-lex)
4. **Chatsi** — 5.0/5 (2 reviews) — Chatsi is an AI-powered sales agent built for eCommerce brands that want to make online shopping feel more like worki...
   - [View profile](https://www.softwareadvice.ie/software/521856/Chatsi)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/401031/521856/amazon-lex/vs/Chatsi)
5. **Denser Search and Chat** — 5.0/5 (31 reviews) — Denser Search and Chat is an AI chatbot and search platform that helps small to midsize businesses across e-commerce,...
   - [View profile](https://www.softwareadvice.ie/software/442914/denser-ai)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/401031/442914/amazon-lex/vs/denser-ai)
6. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports or...
   - [View profile](https://www.softwareadvice.ie/software/396214/sas-viya)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/396214/401031/sas-viya/vs/amazon-lex)
7. **VIVI** — 4.0/5 (4 reviews) — VIVI is a conversational AI platform that uses generative AI and natural language processing to create realistic and ...
   - [View profile](https://www.softwareadvice.ie/software/417449/vivi)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/401031/417449/amazon-lex/vs/vivi)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/157633/401031/tidio-chat/vs/amazon-lex)
9. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel, in o...
   - [View profile](https://www.softwareadvice.ie/software/530033/Fin)
   - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/401031/530033/amazon-lex/vs/Fin)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/323407/401031/pureconnect/vs/amazon-lex)
11. **Smith.ai** — 4.9/5 (48 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
    - [View profile](https://www.softwareadvice.ie/software/146788/smith-ai)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/146788/401031/smith-ai/vs/amazon-lex)
12. **inconnect** — 4.0/5 (20 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/171892/401031/inconcert-omnichannel-contact-center/vs/amazon-lex)
13. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is an AI customer service platform that helps businesses of all sizes — from small teams to large enterprises...
    - [View profile](https://www.softwareadvice.ie/software/172837/chatbot)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/172837/401031/chatbot/vs/amazon-lex)
14. **Zendesk AI** — 4.6/5 (8 reviews) — Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots i...
    - [View profile](https://www.softwareadvice.ie/software/450123/Zendesk-AI)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/401031/450123/amazon-lex/vs/Zendesk-AI)
15. **Ada** — 4.7/5 (15 reviews) — Ada is an AI-powered customer experience platform built for enterprise companies in financial services, travel, SaaS,...
    - [View profile](https://www.softwareadvice.ie/software/171805/ada)
    - [Compare vs Amazon Lex](https://www.softwareadvice.ie/compare/171805/401031/ada/vs/amazon-lex)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/401031/amazon-lex)
- [View Product Profile](https://www.softwareadvice.ie/software/401031/amazon-lex)

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