---
description: Review of OpenText Core Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OpenText Core Service Management | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [OpenText Core Service Management](/software/409507/service-manager) > [OpenText Core Service Management Alternatives](https://www.softwareadvice.ie/alternatives/409507/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.softwareadvice.ie/alternatives/409507/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/409507/436317/service-manager/vs/freshservice)
2. **Atera** — 4.5/5 (453 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.ie/software/125932/atera)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/125932/409507/atera/vs/service-manager)
3. **ManageEngine Endpoint Central** — 4.6/5 (1822 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
   - [View profile](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/117339/409507/manageengine-endpoint-central/vs/service-manager)
4. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.ie/software/65333/teamdynamix)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/65333/409507/teamdynamix/vs/service-manager)
5. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/27432/409507/service-now/vs/service-manager)
6. **SysAid** — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/158389/409507/sysaid-it-crm/vs/service-manager)
7. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
   - [View profile](https://www.softwareadvice.ie/software/310334/desk-manager)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/310334/409507/desk-manager/vs/service-manager)
8. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/116349/409507/jira-service-management/vs/service-manager)
9. **SapphireIMS** — 4.4/5 (65 reviews) — SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across v...
   - [View profile](https://www.softwareadvice.ie/software/153028/sapphireims)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/153028/409507/sapphireims/vs/service-manager)
10. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/110247/409507/freshdesk/vs/service-manager)
11. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
    - [View profile](https://www.softwareadvice.ie/software/343984/haloitsm)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/343984/409507/haloitsm/vs/service-manager)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/360387/409507/manageengine-servicedesk-plus/vs/service-manager)
13. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.ie/software/174544/boss-support-central)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/174544/409507/boss-support-central/vs/service-manager)
14. **Mint Service Desk** — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
    - [View profile](https://www.softwareadvice.ie/software/162247/mint-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/162247/409507/mint-service-desk/vs/service-manager)
15. **ky2help** — 4.3/5 (21 reviews) — An easy-to-use all-in-one programme for IT \& enterprise service management is ky2help. The default software is ce...
    - [View profile](https://www.softwareadvice.ie/software/372047/ky2help)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.ie/compare/372047/409507/ky2help/vs/service-manager)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/409507/service-manager)
- [View Product Profile](https://www.softwareadvice.ie/software/409507/service-manager)

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