---
description: Review of OpenText ZENworks Service Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OpenText ZENworks Service Desk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [OpenText ZENworks Service Desk](/software/414062/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives](https://www.softwareadvice.ie/alternatives/414062/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.softwareadvice.ie/alternatives/414062/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/414062/436317/zenworks-service-desk/vs/freshservice)
2. **ilert** — 4.7/5 (65 reviews) — ilert is an incident management, on-call alerting, and status page platform with a built-in AI SRE, made and hosted i...
   - [View profile](https://www.softwareadvice.ie/software/214489/ilert)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/214489/414062/ilert/vs/zenworks-service-desk)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/116349/414062/jira-service-management/vs/zenworks-service-desk)
4. **Mitti (by SafetyCulture)** — 4.6/5 (355 reviews) — Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisa...
   - [View profile](https://www.softwareadvice.ie/software/113670/iauditor)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/113670/414062/iauditor/vs/zenworks-service-desk)
5. **Site24x7** — 4.7/5 (382 reviews) — Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor we...
   - [View profile](https://www.softwareadvice.ie/software/360425/site24x7)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/360425/414062/site24x7/vs/zenworks-service-desk)
6. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/360387/414062/manageengine-servicedesk-plus/vs/zenworks-service-desk)
7. **Pirani** — 4.5/5 (225 reviews) — Pirani is an all-in-one risk and compliance management platform that helps organizations control, govern, and ensure ...
   - [View profile](https://www.softwareadvice.ie/software/122791/pirani-riskment-suite)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/122791/414062/pirani-riskment-suite/vs/zenworks-service-desk)
8. **Datadog** — 4.6/5 (369 reviews) — Datadog is a cloud-based observability and security platform that helps technology, financial services, e-commerce, h...
   - [View profile](https://www.softwareadvice.ie/software/101405/datadog)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/101405/414062/datadog/vs/zenworks-service-desk)
9. **PagerDuty** — 4.6/5 (221 reviews) — PagerDuty is a cloud-based operations platform that helps businesses of all sizes detect, respond to, and resolve IT ...
   - [View profile](https://www.softwareadvice.ie/software/143953/pagerduty)
   - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/143953/414062/pagerduty/vs/zenworks-service-desk)
10. **HSI Donesafe** — 4.8/5 (96 reviews) — HSI Donesafe is a cloud-based environmental, health, and safety (EHS) management software that helps organizations ce...
    - [View profile](https://www.softwareadvice.ie/software/87530/donesafe)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/87530/414062/donesafe/vs/zenworks-service-desk)
11. **Resolver** — 4.4/5 (80 reviews) — Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers...
    - [View profile](https://www.softwareadvice.ie/software/136393/vendor-risk-management)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/136393/414062/vendor-risk-management/vs/zenworks-service-desk)
12. **xMatters** — 4.6/5 (141 reviews) — xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identificati...
    - [View profile](https://www.softwareadvice.ie/software/168379/xmatters)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/168379/414062/xmatters/vs/zenworks-service-desk)
13. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
    - [View profile](https://www.softwareadvice.ie/software/343984/haloitsm)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/343984/414062/haloitsm/vs/zenworks-service-desk)
14. **TOPdesk** — 4.4/5 (111 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
    - [View profile](https://www.softwareadvice.ie/software/64429/topdesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/64429/414062/topdesk/vs/zenworks-service-desk)
15. **OpsGenie** — 4.6/5 (156 reviews) — Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategi...
    - [View profile](https://www.softwareadvice.ie/software/438957/opsgenie)
    - [Compare vs OpenText ZENworks Service Desk](https://www.softwareadvice.ie/compare/414062/438957/zenworks-service-desk/vs/opsgenie)

## Related Categories

- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)
- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/414062/zenworks-service-desk)
- [View Product Profile](https://www.softwareadvice.ie/software/414062/zenworks-service-desk)

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