---
description: Review of Shelf Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Shelf | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Shelf](/software/435224/shelf) > [Shelf Alternatives](https://www.softwareadvice.ie/alternatives/435224/shelf)

# Alternatives to Shelf

Canonical: https://www.softwareadvice.ie/alternatives/435224/shelf

> Explore the top alternatives to Shelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/109980/435224/liveagent/vs/shelf)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/26892/435224/zendesk-talk/vs/shelf)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/110247/435224/freshdesk/vs/shelf)
4. **Aircall** — 4.2/5 (466 reviews) — Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps a...
   - [View profile](https://www.softwareadvice.ie/software/77031/aircall)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/77031/435224/aircall/vs/shelf)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/323407/435224/pureconnect/vs/shelf)
6. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/168565/435224/gladly/vs/shelf)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/393877/435224/zoho-desk/vs/shelf)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/363691/435224/service-cloud/vs/shelf)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Shelf](https://www.softwareadvice.ie/compare/128326/435224/bitrix24/vs/shelf)
10. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.ie/software/20063/five9)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/20063/435224/five9/vs/shelf)
11. **CallHub** — 4.4/5 (251 reviews) — CallHub is a trusted, all-in-one campaigning platform that will revolutionize your outreach, canvassing, mobilizing, ...
    - [View profile](https://www.softwareadvice.ie/software/97073/callhub-call-center)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/97073/435224/callhub-call-center/vs/shelf)
12. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/20067/435224/nice-incontact-cxone-workforce/vs/shelf)
13. **Dialshree** — 4.7/5 (74 reviews) — Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, ...
    - [View profile](https://www.softwareadvice.ie/software/370837/dialshree)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/370837/435224/dialshree/vs/shelf)
14. **JustCall** — 4.1/5 (225 reviews) — JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging...
    - [View profile](https://www.softwareadvice.ie/software/75453/justcall)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/75453/435224/justcall/vs/shelf)
15. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
    - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
    - [Compare vs Shelf](https://www.softwareadvice.ie/compare/20039/435224/talkdesk/vs/shelf)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)
- [Content Management Systems](https://www.softwareadvice.ie/directory/4543/cms/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/435224/shelf)
- [View Product Profile](https://www.softwareadvice.ie/software/435224/shelf)

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