---
description: Review of Cisco Unified Intelligent Contact Management Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Intelligent Contact Management Enterprise | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [CRM Software for Accounting Firms](/directory/4110/accounting-crm/software) > [Cisco Unified Intelligent Contact Management Enterprise](/software/435613/cisco-unified-intelligent-contact-management-enterprise) > [Cisco Unified Intelligent Contact Management Enterprise Alternatives](https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise)

# Alternatives to Cisco Unified Intelligent Contact Management Enterprise

Canonical: https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise

> Explore the top alternatives to Cisco Unified Intelligent Contact Management Enterprise. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/109980/435613/liveagent/vs/cisco-unified-intelligent-contact-management-enterprise)
2. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20067/435613/nice-incontact-cxone-workforce/vs/cisco-unified-intelligent-contact-management-enterprise)
3. **Convoso** — 4.5/5 (387 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.ie/software/2799/safesoft-contact)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/2799/435613/safesoft-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/323407/435613/pureconnect/vs/cisco-unified-intelligent-contact-management-enterprise)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/26892/435613/zendesk-talk/vs/cisco-unified-intelligent-contact-management-enterprise)
6. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20063/435613/five9/vs/cisco-unified-intelligent-contact-management-enterprise)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20039/435613/talkdesk/vs/cisco-unified-intelligent-contact-management-enterprise)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/363691/435613/service-cloud/vs/cisco-unified-intelligent-contact-management-enterprise)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/393877/435613/zoho-desk/vs/cisco-unified-intelligent-contact-management-enterprise)
10. **wolkvox** — 4.6/5 (100 reviews) — At Wolkvox, we believe that every interaction with your customers can become a Power Conversation: a relevant, seamle...
    - [View profile](https://www.softwareadvice.ie/software/87791/wolkvox)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/87791/435613/wolkvox/vs/cisco-unified-intelligent-contact-management-enterprise)
11. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
    - [View profile](https://www.softwareadvice.ie/software/344338/ujet)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/344338/435613/ujet/vs/cisco-unified-intelligent-contact-management-enterprise)
12. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/24307/435613/ringcentral-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
13. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.ie/software/356274/servicenow)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/356274/435613/servicenow/vs/cisco-unified-intelligent-contact-management-enterprise)
14. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.ie/software/44733/front)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/44733/435613/front/vs/cisco-unified-intelligent-contact-management-enterprise)
15. **Lime CRM** — 4.3/5 (145 reviews) — Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, cons...
    - [View profile](https://www.softwareadvice.ie/software/120085/lime-crm)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/120085/435613/lime-crm/vs/cisco-unified-intelligent-contact-management-enterprise)

## Related Categories

- [CRM Software for Accounting Firms](https://www.softwareadvice.ie/directory/4110/accounting-crm/software)
- [Distribution CRM Software](https://www.softwareadvice.ie/directory/3846/distribution/software)
- [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software)
- [Manufacturing CRM Software](https://www.softwareadvice.ie/directory/3825/manufacturing/software)
- [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise)
- [View Product Profile](https://www.softwareadvice.ie/software/435613/cisco-unified-intelligent-contact-management-enterprise)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cisco Unified Intelligent Contact Management Enterprise","description":"Discover alternatives to Cisco Unified Intelligent Contact Management Enterprise and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise","about":{"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#webpage","mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#software"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Cisco Unified Intelligent Contact Management Enterprise","url":"https://www.softwareadvice.ie/software/435613/cisco-unified-intelligent-contact-management-enterprise","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/435613/cisco-unified-intelligent-contact-management-enterprise#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.0}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software for Accounting Firms","position":2,"item":"/directory/4110/accounting-crm/software","@type":"ListItem"},{"name":"Cisco Unified Intelligent Contact Management Enterprise","position":3,"item":"/software/435613/cisco-unified-intelligent-contact-management-enterprise","@type":"ListItem"},{"name":"Cisco Unified Intelligent Contact Management Enterprise Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Cisco Unified Intelligent Contact Management Enterprise Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"NiCE CXone","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Convoso","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.ie/software/2799/safesoft-contact","@type":"ListItem"},{"name":"Genesys Cloud CX","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"ListItem"},{"name":"Five9","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.ie/software/20063/five9","@type":"ListItem"},{"name":"Talkdesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.softwareadvice.ie/software/20039/talkdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.ie/software/363691/service-cloud","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.ie/software/393877/zoho-desk","@type":"ListItem"},{"name":"wolkvox","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a91aa82-4bbd-46a2-84a5-0ba493de44da.png","url":"https://www.softwareadvice.ie/software/87791/wolkvox","@type":"ListItem"},{"name":"UJET","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.softwareadvice.ie/software/344338/ujet","@type":"ListItem"},{"name":"RingCX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.ie/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.softwareadvice.ie/software/356274/servicenow","@type":"ListItem"},{"name":"Front","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.ie/software/44733/front","@type":"ListItem"},{"name":"Lime CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.softwareadvice.ie/software/120085/lime-crm","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise#itemlist","numberOfItems":15}
</script>