---
description: Review of Cisco Unified Intelligent Contact Management Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Intelligent Contact Management Enterprise | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Alternatives to Cisco Unified Intelligent Contact Management Enterprise

Canonical: https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise

> Explore the top alternatives to Cisco Unified Intelligent Contact Management Enterprise. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/109980/435613/liveagent/vs/cisco-unified-intelligent-contact-management-enterprise)
2. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
   - [View profile](https://www.softwareadvice.ie/software/2799/safesoft-contact)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/2799/435613/safesoft-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
3. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20067/435613/nice-incontact-cxone-workforce/vs/cisco-unified-intelligent-contact-management-enterprise)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/323407/435613/pureconnect/vs/cisco-unified-intelligent-contact-management-enterprise)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/26892/435613/zendesk-talk/vs/cisco-unified-intelligent-contact-management-enterprise)
6. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20063/435613/five9/vs/cisco-unified-intelligent-contact-management-enterprise)
7. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.ie/software/20039/talkdesk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20039/435613/talkdesk/vs/cisco-unified-intelligent-contact-management-enterprise)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/363691/435613/service-cloud/vs/cisco-unified-intelligent-contact-management-enterprise)
9. **DialedIn CCaaS** — 4.8/5 (335 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.ie/software/20027/chasedata)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/20027/435613/chasedata/vs/cisco-unified-intelligent-contact-management-enterprise)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/393877/435613/zoho-desk/vs/cisco-unified-intelligent-contact-management-enterprise)
11. **RingCX** — 4.2/5 (263 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/24307/435613/ringcentral-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.ie/software/356274/servicenow)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/356274/435613/servicenow/vs/cisco-unified-intelligent-contact-management-enterprise)
13. **Front** — 4.5/5 (291 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.ie/software/44733/front)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/44733/435613/front/vs/cisco-unified-intelligent-contact-management-enterprise)
14. **Lime CRM** — 4.3/5 (145 reviews) — Lime CRM is a platform for your customer journeys, we help businesses in utility, real estate, wholesale, constructio...
    - [View profile](https://www.softwareadvice.ie/software/120085/lime-crm)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/120085/435613/lime-crm/vs/cisco-unified-intelligent-contact-management-enterprise)
15. **Vonage Contact Center** — 4.3/5 (71 reviews) — Vonage Contact Center for Salesforce is \#1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchan...
    - [View profile](https://www.softwareadvice.ie/software/19631/contactworld-for-sales)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.ie/compare/19631/435613/contactworld-for-sales/vs/cisco-unified-intelligent-contact-management-enterprise)

## Related Categories

- [Distribution CRM Software](https://www.softwareadvice.ie/directory/3846/distribution/software)
- [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise)
- [View Product Profile](https://www.softwareadvice.ie/software/435613/cisco-unified-intelligent-contact-management-enterprise)

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