---
description: Review of Freshservice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshservice | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Freshservice](/software/436317/freshservice) > [Freshservice Alternatives](https://www.softwareadvice.ie/alternatives/436317/freshservice)

# Alternatives to Freshservice

Canonical: https://www.softwareadvice.ie/alternatives/436317/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/116349/436317/jira-service-management/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/26892/436317/zendesk-talk/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/110247/436317/freshdesk/vs/freshservice)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/246233/436317/milvus/vs/freshservice)
5. **MaintainX** — 4.8/5 (1005 reviews) — MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizat...
   - [View profile](https://www.softwareadvice.ie/software/116409/maintainx)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/116409/436317/maintainx/vs/freshservice)
6. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/109980/436317/liveagent/vs/freshservice)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
   - [View profile](https://www.softwareadvice.ie/software/100976/supremo)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/100976/436317/supremo/vs/freshservice)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/393877/436317/zoho-desk/vs/freshservice)
9. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/27068/436317/livechat/vs/freshservice)
10. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/27432/436317/service-now/vs/freshservice)
11. **Limble** — 4.8/5 (738 reviews) — Limble is a CMMS platform designed to optimize maintenance operations and improve compliance. Its work order manageme...
    - [View profile](https://www.softwareadvice.ie/software/34626/limblecmms)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/34626/436317/limblecmms/vs/freshservice)
12. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/158389/436317/sysaid-it-crm/vs/freshservice)
13. **UpKeep** — 4.6/5 (1321 reviews) — UpKeep is a web-based CMMS offering a mobile-first solution for maintenance teams, streamlining operations with asset...
    - [View profile](https://www.softwareadvice.ie/software/58398/upkeep)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/58398/436317/upkeep/vs/freshservice)
14. **Fiix** — 4.5/5 (628 reviews) — Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintena...
    - [View profile](https://www.softwareadvice.ie/software/29229/fiix)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/29229/436317/fiix/vs/freshservice)
15. **Coast** — 4.7/5 (101 reviews) — Coast is a leading maintenance management software, designed to help the deskless workforce succeed. Our all-in-one, ...
    - [View profile](https://www.softwareadvice.ie/software/246342/coast)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/246342/436317/coast/vs/freshservice)

## Related Categories

- [Business Continuity Software](https://www.softwareadvice.ie/directory/4137/business-continuity/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Inventory Management Software](https://www.softwareadvice.ie/directory/4490/inventory-management/software)
- [Contract Management Software](https://www.softwareadvice.ie/directory/4157/contract-management/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/436317/freshservice)
- [View Product Profile](https://www.softwareadvice.ie/software/436317/freshservice)

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