---
description: Review of Freshservice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshservice | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Freshservice](/software/436317/freshservice) > [Freshservice Alternatives](https://www.softwareadvice.ie/alternatives/436317/freshservice)

# Alternatives to Freshservice

Canonical: https://www.softwareadvice.ie/alternatives/436317/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/110247/436317/freshdesk/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/26892/436317/zendesk-talk/vs/freshservice)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.ie/software/246233/milvus)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/246233/436317/milvus/vs/freshservice)
4. **MaintainX** — 4.8/5 (1075 reviews) — MaintainX, Inc. is an Autodesk company extending the Autodesk Operations Solutions vision to connect design, make, an...
   - [View profile](https://www.softwareadvice.ie/software/116409/maintainx)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/116409/436317/maintainx/vs/freshservice)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/109980/436317/liveagent/vs/freshservice)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/393877/436317/zoho-desk/vs/freshservice)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/116349/436317/jira-service-management/vs/freshservice)
8. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/27068/436317/livechat/vs/freshservice)
9. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.ie/software/27432/service-now)
   - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/27432/436317/service-now/vs/freshservice)
10. **Limble** — 4.8/5 (757 reviews) — Limble is a CMMS platform designed to optimize maintenance operations and improve compliance. Its work order manageme...
    - [View profile](https://www.softwareadvice.ie/software/34626/limblecmms)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/34626/436317/limblecmms/vs/freshservice)
11. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
    - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/158389/436317/sysaid-it-crm/vs/freshservice)
12. **UpKeep** — 4.6/5 (1331 reviews) — UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Cat...
    - [View profile](https://www.softwareadvice.ie/software/58398/upkeep)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/58398/436317/upkeep/vs/freshservice)
13. **Fiix** — 4.5/5 (629 reviews) — Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintena...
    - [View profile](https://www.softwareadvice.ie/software/29229/fiix)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/29229/436317/fiix/vs/freshservice)
14. **Coast** — 4.7/5 (101 reviews) — Coast is a leading maintenance management software, designed to help the deskless workforce succeed. Our all-in-one, ...
    - [View profile](https://www.softwareadvice.ie/software/246342/coast)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/246342/436317/coast/vs/freshservice)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
    - [Compare vs Freshservice](https://www.softwareadvice.ie/compare/360387/436317/manageengine-servicedesk-plus/vs/freshservice)

## Related Categories

- [Business Continuity Software](https://www.softwareadvice.ie/directory/4137/business-continuity/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Inventory Management Software](https://www.softwareadvice.ie/directory/4490/inventory-management/software)
- [Contract Management Software](https://www.softwareadvice.ie/directory/4157/contract-management/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/436317/freshservice)
- [View Product Profile](https://www.softwareadvice.ie/software/436317/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice","description":"Discover alternatives to Freshservice and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/436317/freshservice","about":{"@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#breadcrumblist"},"@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#software"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Freshservice","url":"https://www.softwareadvice.ie/software/436317/freshservice","@id":"https://www.softwareadvice.ie/software/436317/freshservice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":802,"ratingValue":4.6},"offers":{"price":"19","@type":"Offer"}},{"@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/4577/incident-management/software","@type":"ListItem"},{"name":"Freshservice","position":3,"item":"/software/436317/freshservice","@type":"ListItem"},{"name":"Freshservice Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/436317/freshservice","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Freshservice Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@id":"https://www.softwareadvice.ie/alternatives/436317/freshservice#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.softwareadvice.ie/software/110247/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"ListItem"},{"name":"Milvus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.softwareadvice.ie/software/246233/milvus","@type":"ListItem"},{"name":"MaintainX","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cbf5d55-1cd6-4936-a192-daa872496877.png","url":"https://www.softwareadvice.ie/software/116409/maintainx","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.softwareadvice.ie/software/393877/zoho-desk","@type":"ListItem"},{"name":"JIRA Service Management","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"ServiceNow","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.softwareadvice.ie/software/27432/service-now","@type":"ListItem"},{"name":"Limble","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39cb88c4-60c5-4812-b09f-a9aee0dcbc7b.png","url":"https://www.softwareadvice.ie/software/34626/limblecmms","@type":"ListItem"},{"name":"SysAid","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.softwareadvice.ie/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"UpKeep","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e7b9786-fe6c-40d1-a26c-a304326fa220.png","url":"https://www.softwareadvice.ie/software/58398/upkeep","@type":"ListItem"},{"name":"Fiix","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2042bfd7-80c5-4013-b3e7-95a259f45dab.png","url":"https://www.softwareadvice.ie/software/29229/fiix","@type":"ListItem"},{"name":"Coast","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59804284-6a82-4ba4-bf9a-91c64e1abe65.png","url":"https://www.softwareadvice.ie/software/246342/coast","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus","@type":"ListItem"}],"numberOfItems":15}
</script>