---
description: Review of Zendesk AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Zendesk AI](/software/450123/Zendesk-AI) > [Zendesk AI Alternatives](https://www.softwareadvice.ie/alternatives/450123/Zendesk-AI)

# Alternatives to Zendesk AI

Canonical: https://www.softwareadvice.ie/alternatives/450123/Zendesk-AI

> Explore the top alternatives to Zendesk AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/109980/450123/liveagent/vs/Zendesk-AI)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/26892/450123/zendesk-talk/vs/Zendesk-AI)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/157633/450123/tidio-chat/vs/Zendesk-AI)
4. **Wati** — 4.6/5 (207 reviews) — Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, a...
   - [View profile](https://www.softwareadvice.ie/software/430256/wati)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/430256/450123/wati/vs/Zendesk-AI)
5. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/168565/450123/gladly/vs/Zendesk-AI)
6. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
   - [View profile](https://www.softwareadvice.ie/software/436347/freshchat)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/436347/450123/freshchat/vs/Zendesk-AI)
7. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client...
   - [View profile](https://www.softwareadvice.ie/software/169723/kustomer)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/169723/450123/kustomer/vs/Zendesk-AI)
8. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CX is an AI-native omnichannel customer experience platform built for large enterprises and fast-growing busi...
   - [View profile](https://www.softwareadvice.ie/software/23771/Kapture)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/23771/450123/Kapture/vs/Zendesk-AI)
9. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel, in o...
   - [View profile](https://www.softwareadvice.ie/software/530033/Fin)
   - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/450123/530033/Zendesk-AI/vs/Fin)
10. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform where teams resolve complex support requests with AI Agent...
    - [View profile](https://www.softwareadvice.ie/software/60479/hiver)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/60479/450123/hiver/vs/Zendesk-AI)
11. **Ada** — 4.7/5 (15 reviews) — Ada is an AI-powered customer experience platform built for enterprise companies in financial services, travel, SaaS,...
    - [View profile](https://www.softwareadvice.ie/software/171805/ada)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/171805/450123/ada/vs/Zendesk-AI)
12. **Text** — 4.7/5 (32 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
    - [View profile](https://www.softwareadvice.ie/software/530456/Text)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/450123/530456/Zendesk-AI/vs/Text)
13. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small...
    - [View profile](https://www.softwareadvice.ie/software/86768/birdeye)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/86768/450123/birdeye/vs/Zendesk-AI)
14. **CoSupport AI** — 5.0/5 (10 reviews) — CoSupport AI is a cloud-based customer service platform that helps mid-to-large businesses in SaaS, e-commerce, finte...
    - [View profile](https://www.softwareadvice.ie/software/435833/cosupport-ai)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/435833/450123/cosupport-ai/vs/Zendesk-AI)
15. **Evly** — 5.0/5 (3 reviews) — Evly is an AI-powered customer service platform designed to automate support interactions while maintaining natural, ...
    - [View profile](https://www.softwareadvice.ie/software/530136/Evly)
    - [Compare vs Zendesk AI](https://www.softwareadvice.ie/compare/450123/530136/Zendesk-AI/vs/Evly)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Complaint Management Software](https://www.softwareadvice.ie/directory/499/complaint-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/450123/Zendesk-AI)
- [View Product Profile](https://www.softwareadvice.ie/software/450123/Zendesk-AI)

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