---
description: Review of CXM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CXM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [CXM](/software/454192/CXM-Recording-and-Quality-Monitoring) > [CXM Alternatives](https://www.softwareadvice.ie/alternatives/454192/CXM-Recording-and-Quality-Monitoring)

# Alternatives to CXM

Canonical: https://www.softwareadvice.ie/alternatives/454192/CXM-Recording-and-Quality-Monitoring

> Explore the top alternatives to CXM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/26892/454192/zendesk-talk/vs/CXM-Recording-and-Quality-Monitoring)
2. **monday AI Work Platform** — 4.6/5 (6121 reviews) — JobViseur combines AI-assisted job discovery, role matching and application management in a single career-transition ...
   - [View profile](https://www.softwareadvice.ie/software/131008/monday-com)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/131008/454192/monday-com/vs/CXM-Recording-and-Quality-Monitoring)
3. **Connecteam** — 4.6/5 (5317 reviews) — Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a t...
   - [View profile](https://www.softwareadvice.ie/software/109560/connecteam)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/109560/454192/connecteam/vs/CXM-Recording-and-Quality-Monitoring)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/128326/454192/bitrix24/vs/CXM-Recording-and-Quality-Monitoring)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/109980/454192/liveagent/vs/CXM-Recording-and-Quality-Monitoring)
6. **ClickUp** — 4.6/5 (4635 reviews) — ClickUp is an all-in-one productivity platform that helps small teams, agencies, engineering groups, marketing depart...
   - [View profile](https://www.softwareadvice.ie/software/123064/clickup)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/123064/454192/clickup/vs/CXM-Recording-and-Quality-Monitoring)
7. **Deel** — 4.9/5 (4314 reviews) — Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and suppo...
   - [View profile](https://www.softwareadvice.ie/software/248344/deel)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/248344/454192/deel/vs/CXM-Recording-and-Quality-Monitoring)
8. **Clockify** — 4.8/5 (9270 reviews) — Clockify is a cloud-based time tracking solution designed to help businesses monitor employee productivity, attendanc...
   - [View profile](https://www.softwareadvice.ie/software/355240/clockify)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/355240/454192/clockify/vs/CXM-Recording-and-Quality-Monitoring)
9. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs CXM](https://www.softwareadvice.ie/compare/110247/454192/freshdesk/vs/CXM-Recording-and-Quality-Monitoring)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/393877/454192/zoho-desk/vs/CXM-Recording-and-Quality-Monitoring)
11. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/168565/454192/gladly/vs/CXM-Recording-and-Quality-Monitoring)
12. **Ringover** — 4.7/5 (890 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
    - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/120988/454192/ringover/vs/CXM-Recording-and-Quality-Monitoring)
13. **Webex Suite** — 4.4/5 (7416 reviews) — Webex Suite is an all-in-one collaboration and communication solution serving businesses of all sizes, across industr...
    - [View profile](https://www.softwareadvice.ie/software/430596/webex)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/430596/454192/webex/vs/CXM-Recording-and-Quality-Monitoring)
14. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/323407/454192/pureconnect/vs/CXM-Recording-and-Quality-Monitoring)
15. **Dialpad** — 4.2/5 (571 reviews) — Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action a...
    - [View profile](https://www.softwareadvice.ie/software/74028/dialpad)
    - [Compare vs CXM](https://www.softwareadvice.ie/compare/74028/454192/dialpad/vs/CXM-Recording-and-Quality-Monitoring)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Employee Monitoring Software](https://www.softwareadvice.ie/directory/4593/employee-monitoring/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/454192/CXM-Recording-and-Quality-Monitoring)
- [View Product Profile](https://www.softwareadvice.ie/software/454192/CXM-Recording-and-Quality-Monitoring)

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