---
description: Review of SP IT Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SP IT Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [SP IT Helpdesk](/software/467085/SP-Intranet-365) > [SP IT Helpdesk Alternatives](https://www.softwareadvice.ie/alternatives/467085/SP-Intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.softwareadvice.ie/alternatives/467085/SP-Intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/128326/467085/bitrix24/vs/SP-Intranet-365)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/110247/467085/freshdesk/vs/SP-Intranet-365)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/393877/467085/zoho-desk/vs/SP-Intranet-365)
4. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/109980/467085/liveagent/vs/SP-Intranet-365)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/26892/467085/zendesk-talk/vs/SP-Intranet-365)
6. **monday service** — 4.6/5 (111 reviews) — monday service is a cloud-based enterprise service management platform designed to unify, automate, and manage an org...
   - [View profile](https://www.softwareadvice.ie/software/522125/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/467085/522125/SP-Intranet-365/vs/monday-service)
7. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform where teams resolve complex support requests with AI Agent...
   - [View profile](https://www.softwareadvice.ie/software/60479/hiver)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/60479/467085/hiver/vs/SP-Intranet-365)
8. **TIKTING** (0 reviews) — Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creati...
   - [View profile](https://www.softwareadvice.ie/software/377995/tikting)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/377995/467085/tikting/vs/SP-Intranet-365)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.ie/software/318585/issuetrak)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/318585/467085/issuetrak/vs/SP-Intranet-365)
10. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and heal...
    - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/2808/467085/teamsupport/vs/SP-Intranet-365)
11. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.ie/software/32396/service-tonic)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/32396/467085/service-tonic/vs/SP-Intranet-365)
12. **Hipporello Service Desk for Trello** — 4.8/5 (20 reviews) — Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emai...
    - [View profile](https://www.softwareadvice.ie/software/376857/hipporello)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/376857/467085/hipporello/vs/SP-Intranet-365)
13. **Trengo** — 4.1/5 (26 reviews) — We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. ...
    - [View profile](https://www.softwareadvice.ie/software/355824/trengo)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/355824/467085/trengo/vs/SP-Intranet-365)
14. **HelpSpace** — 4.8/5 (30 reviews) — HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal i...
    - [View profile](https://www.softwareadvice.ie/software/408819/helpspace)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/408819/467085/helpspace/vs/SP-Intranet-365)
15. **Bonder** — 5.0/5 (4 reviews) — Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, servi...
    - [View profile](https://www.softwareadvice.ie/software/376346/bonder)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.ie/compare/376346/467085/bonder/vs/SP-Intranet-365)

## Related Categories

- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Intranet Software](https://www.softwareadvice.ie/directory/4547/intranet/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/467085/SP-Intranet-365)
- [View Product Profile](https://www.softwareadvice.ie/software/467085/SP-Intranet-365)

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