---
description: Review of PolyAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PolyAI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [PolyAI](/software/482855/PolyAI) > [PolyAI Alternatives](https://www.softwareadvice.ie/alternatives/482855/PolyAI)

# Alternatives to PolyAI

Canonical: https://www.softwareadvice.ie/alternatives/482855/PolyAI

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/26892/482855/zendesk-talk/vs/PolyAI)
2. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/109980/482855/liveagent/vs/PolyAI)
3. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/27068/482855/livechat/vs/PolyAI)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/157633/482855/tidio-chat/vs/PolyAI)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/110247/482855/freshdesk/vs/PolyAI)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/393877/482855/zoho-desk/vs/PolyAI)
7. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
   - [View profile](https://www.softwareadvice.ie/software/436347/freshchat)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/436347/482855/freshchat/vs/PolyAI)
8. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.ie/software/168565/gladly)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/168565/482855/gladly/vs/PolyAI)
9. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channe...
   - [View profile](https://www.softwareadvice.ie/software/524506/Sobot)
   - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/482855/524506/PolyAI/vs/Sobot)
10. **Crisp** — 4.6/5 (148 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.ie/software/162277/crisp)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/162277/482855/crisp/vs/PolyAI)
11. **Text** — 4.7/5 (32 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
    - [View profile](https://www.softwareadvice.ie/software/530456/Text)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/482855/530456/PolyAI/vs/Text)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
    - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/128326/482855/bitrix24/vs/PolyAI)
13. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/323407/482855/pureconnect/vs/PolyAI)
14. **3CX** — 4.4/5 (468 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
    - [View profile](https://www.softwareadvice.ie/software/4936/3cx-phone-system)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/4936/482855/3cx-phone-system/vs/PolyAI)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs PolyAI](https://www.softwareadvice.ie/compare/363691/482855/service-cloud/vs/PolyAI)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/482855/PolyAI)
- [View Product Profile](https://www.softwareadvice.ie/software/482855/PolyAI)

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