---
description: Review of Helpdesk 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helpdesk 365 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Helpdesk 365](/software/526473/Helpdesk-365) > [Helpdesk 365 Alternatives](https://www.softwareadvice.ie/alternatives/526473/Helpdesk-365)

# Alternatives to Helpdesk 365

Canonical: https://www.softwareadvice.ie/alternatives/526473/Helpdesk-365

> Explore the top alternatives to Helpdesk 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.ie/software/436317/freshservice)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/436317/526473/freshservice/vs/Helpdesk-365)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/26892/526473/zendesk-talk/vs/Helpdesk-365)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/110247/526473/freshdesk/vs/Helpdesk-365)
4. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/109980/526473/liveagent/vs/Helpdesk-365)
5. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/158389/526473/sysaid-it-crm/vs/Helpdesk-365)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/116349/526473/jira-service-management/vs/Helpdesk-365)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/393877/526473/zoho-desk/vs/Helpdesk-365)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/360387/526473/manageengine-servicedesk-plus/vs/Helpdesk-365)
9. **Zoho CRM** — 4.3/5 (7002 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
   - [View profile](https://www.softwareadvice.ie/software/392464/zoho-crm)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/392464/526473/zoho-crm/vs/Helpdesk-365)
10. **Supportbench** — 4.8/5 (131 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.ie/software/37159/supportbench)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/37159/526473/supportbench/vs/Helpdesk-365)
11. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.ie/software/75465/otrs)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/75465/526473/otrs/vs/Helpdesk-365)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.ie/software/356274/servicenow)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/356274/526473/servicenow/vs/Helpdesk-365)
13. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and heal...
    - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/2808/526473/teamsupport/vs/Helpdesk-365)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.ie/software/318585/issuetrak)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/318585/526473/issuetrak/vs/Helpdesk-365)
15. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integ...
    - [View profile](https://www.softwareadvice.ie/software/328211/alvao-service-desk)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.ie/compare/328211/526473/alvao-service-desk/vs/Helpdesk-365)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/526473/Helpdesk-365)
- [View Product Profile](https://www.softwareadvice.ie/software/526473/Helpdesk-365)

-----

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