---
description: Review of HelpdeskEddy Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelpdeskEddy | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [HelpdeskEddy](/software/6099/helpdeskeddy) > [HelpdeskEddy Alternatives](https://www.softwareadvice.ie/alternatives/6099/helpdeskeddy)

# Alternatives to HelpdeskEddy

Canonical: https://www.softwareadvice.ie/alternatives/6099/helpdeskeddy

> Explore the top alternatives to HelpdeskEddy. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/26892/helpdeskeddy/vs/zendesk-talk)
2. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/128326/helpdeskeddy/vs/bitrix24)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/109980/helpdeskeddy/vs/liveagent)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/393877/helpdeskeddy/vs/zoho-desk)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/157633/helpdeskeddy/vs/tidio-chat)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/116349/helpdeskeddy/vs/jira-service-management)
7. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/363691/helpdeskeddy/vs/service-cloud)
8. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.ie/software/158389/sysaid-it-crm)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/158389/helpdeskeddy/vs/sysaid-it-crm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
   - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/360387/helpdeskeddy/vs/manageengine-servicedesk-plus)
10. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/27068/helpdeskeddy/vs/livechat)
11. **Salesforce Starter** — 4.4/5 (224 reviews) — Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sal...
    - [View profile](https://www.softwareadvice.ie/software/82914/Salesforce-Starter)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/82914/helpdeskeddy/vs/Salesforce-Starter)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.ie/software/318585/issuetrak)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/318585/helpdeskeddy/vs/issuetrak)
13. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
    - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/2808/6099/teamsupport/vs/helpdeskeddy)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.ie/software/2280/help-scout)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/2280/6099/help-scout/vs/helpdeskeddy)
15. **Giva** — 4.9/5 (57 reviews) — Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboa...
    - [View profile](https://www.softwareadvice.ie/software/61303/giva)
    - [Compare vs HelpdeskEddy](https://www.softwareadvice.ie/compare/6099/61303/helpdeskeddy/vs/giva)

## Related Categories

- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software)
- [Higher Education CRM Software](https://www.softwareadvice.ie/directory/3231/higher-education/software)
- [Banking CRM Software](https://www.softwareadvice.ie/directory/336/banking-crm/software)
- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/6099/helpdeskeddy)
- [View Product Profile](https://www.softwareadvice.ie/software/6099/helpdeskeddy)

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