---
description: Review of Castel Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Castel Contact Center | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Automatic Call Distribution Systems](/directory/1694/auto-call-distribution/software) > [Castel Contact Center](/software/63557/castel-contact-center) > [Castel Contact Center Alternatives](https://www.softwareadvice.ie/alternatives/63557/castel-contact-center)

# Alternatives to Castel Contact Center

Canonical: https://www.softwareadvice.ie/alternatives/63557/castel-contact-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.ie/software/120988/ringover)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/120988/castel-contact-center/vs/ringover)
2. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.ie/software/20027/chasedata)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/20027/63557/chasedata/vs/castel-contact-center)
3. **CallHub** — 4.4/5 (249 reviews) — CallHub is a trusted, all-in-one campaigning platform that will revolutionize your outreach, canvassing, mobilizing, ...
   - [View profile](https://www.softwareadvice.ie/software/97073/callhub-call-center)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/97073/castel-contact-center/vs/callhub-call-center)
4. **Convoso** — 4.5/5 (387 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.ie/software/2799/safesoft-contact)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/2799/63557/safesoft-contact/vs/castel-contact-center)
5. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.ie/software/171343/Readymode)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/171343/castel-contact-center/vs/Readymode)
6. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.ie/software/24307/ringcentral-contact)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/24307/63557/ringcentral-contact/vs/castel-contact-center)
7. **Dialpad** — 4.2/5 (563 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
   - [View profile](https://www.softwareadvice.ie/software/74028/dialpad)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/74028/castel-contact-center/vs/dialpad)
8. **Aircall** — 4.2/5 (459 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
   - [View profile](https://www.softwareadvice.ie/software/77031/aircall)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/77031/castel-contact-center/vs/aircall)
9. **JustCall** — 4.1/5 (224 reviews) — JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helpe...
   - [View profile](https://www.softwareadvice.ie/software/75453/justcall)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/75453/castel-contact-center/vs/justcall)
10. **SparkTG VCC** — 4.7/5 (42 reviews) — SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer ...
    - [View profile](https://www.softwareadvice.ie/software/217354/ivr-service)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/217354/castel-contact-center/vs/ivr-service)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/323407/castel-contact-center/vs/pureconnect)
12. **ZIWO** — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
    - [View profile](https://www.softwareadvice.ie/software/52205/ziwo)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/52205/63557/ziwo/vs/castel-contact-center)
13. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
    - [View profile](https://www.softwareadvice.ie/software/34514/ucontact)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/34514/63557/ucontact/vs/castel-contact-center)
14. **CTM** — 4.7/5 (158 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
    - [View profile](https://www.softwareadvice.ie/software/112191/calltrackingmetrics)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/112191/castel-contact-center/vs/calltrackingmetrics)
15. **Ricochet360** — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
    - [View profile](https://www.softwareadvice.ie/software/183895/ricochet360)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.ie/compare/63557/183895/castel-contact-center/vs/ricochet360)

## Related Categories

- [Automatic Call Distribution Systems](https://www.softwareadvice.ie/directory/1694/auto-call-distribution/software)
- [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software)
- [Call Center Scripting Software](https://www.softwareadvice.ie/directory/3441/scripting/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/63557/castel-contact-center)
- [View Product Profile](https://www.softwareadvice.ie/software/63557/castel-contact-center)

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