---
description: Review of Certainly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Certainly | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Consulting CRM Software](/directory/3837/consulting/software) > [Certainly](/software/74784/botxo) > [Certainly Alternatives](https://www.softwareadvice.ie/alternatives/74784/botxo)

# Alternatives to Certainly

Canonical: https://www.softwareadvice.ie/alternatives/74784/botxo

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/157633/botxo/vs/tidio-chat)
2. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/323407/botxo/vs/pureconnect)
3. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/109980/botxo/vs/liveagent)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/26892/74784/zendesk-talk/vs/botxo)
5. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/171892/botxo/vs/inconcert-omnichannel-contact-center)
6. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
   - [View profile](https://www.softwareadvice.ie/software/146788/smith-ai)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/146788/botxo/vs/smith-ai)
7. **Inbenta** — 4.7/5 (13 reviews) — Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powe...
   - [View profile](https://www.softwareadvice.ie/software/9762/inbenta)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/9762/74784/inbenta/vs/botxo)
8. **Brand Embassy** — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
   - [View profile](https://www.softwareadvice.ie/software/14836/brand-embassy)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/14836/74784/brand-embassy/vs/botxo)
9. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
   - [View profile](https://www.softwareadvice.ie/software/325742/inx-app)
   - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/325742/botxo/vs/inx-app)
10. **Vozy** — 4.0/5 (7 reviews) — Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to ...
    - [View profile](https://www.softwareadvice.ie/software/117054/vozy)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/117054/botxo/vs/vozy)
11. **Pipedrive** — 4.5/5 (3058 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
    - [View profile](https://www.softwareadvice.ie/software/321306/pipedrive)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/321306/botxo/vs/pipedrive)
12. **Sobot** — 4.9/5 (113 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
    - [View profile](https://www.softwareadvice.ie/software/524506/Sobot)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/524506/botxo/vs/Sobot)
13. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/27068/74784/livechat/vs/botxo)
14. **Freshchat** — 4.2/5 (150 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
    - [View profile](https://www.softwareadvice.ie/software/436347/freshchat)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/436347/botxo/vs/freshchat)
15. **Fin** — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can ha...
    - [View profile](https://www.softwareadvice.ie/software/530033/Fin)
    - [Compare vs Certainly](https://www.softwareadvice.ie/compare/74784/530033/botxo/vs/Fin)

## Related Categories

- [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software)
- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)
- [Distribution CRM Software](https://www.softwareadvice.ie/directory/3846/distribution/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/74784/botxo)
- [View Product Profile](https://www.softwareadvice.ie/software/74784/botxo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Certainly","description":"Discover alternatives to Certainly and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice Ireland.","url":"https://www.softwareadvice.ie/alternatives/74784/botxo","about":{"@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#software"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#breadcrumblist"},"@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"mainEntity":{"@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#software"}},{"name":"Certainly","url":"https://www.softwareadvice.ie/software/74784/botxo","@id":"https://www.softwareadvice.ie/software/74784/botxo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":13}},{"@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Consulting CRM Software","position":2,"item":"/directory/3837/consulting/software","@type":"ListItem"},{"name":"Certainly","position":3,"item":"/software/74784/botxo","@type":"ListItem"},{"name":"Certainly Alternatives","position":4,"item":"https://www.softwareadvice.ie/alternatives/74784/botxo","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Certainly Software Alternatives &amp; Similar Software - Software Advice Ireland","@context":"https://schema.org","@id":"https://www.softwareadvice.ie/alternatives/74784/botxo#itemlist","@type":"ItemList","itemListElement":[{"name":"Tidio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"ListItem"},{"name":"Genesys Cloud CX","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"ListItem"},{"name":"inconnect","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Smith.ai","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.softwareadvice.ie/software/146788/smith-ai","@type":"ListItem"},{"name":"Inbenta","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b247a56a-051f-485f-b41e-e95a6e2e9b4b.png","url":"https://www.softwareadvice.ie/software/9762/inbenta","@type":"ListItem"},{"name":"Brand Embassy","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.softwareadvice.ie/software/14836/brand-embassy","@type":"ListItem"},{"name":"Inxide","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.softwareadvice.ie/software/325742/inx-app","@type":"ListItem"},{"name":"Vozy","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.softwareadvice.ie/software/117054/vozy","@type":"ListItem"},{"name":"Pipedrive","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.softwareadvice.ie/software/321306/pipedrive","@type":"ListItem"},{"name":"Sobot","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.softwareadvice.ie/software/524506/Sobot","@type":"ListItem"},{"name":"LiveChat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"Freshchat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.softwareadvice.ie/software/436347/freshchat","@type":"ListItem"},{"name":"Fin","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/975bf4a5-19a6-4c38-bb6d-cfe351cb8d43.png","url":"https://www.softwareadvice.ie/software/530033/Fin","@type":"ListItem"}],"numberOfItems":15}
</script>
