---
description: Review of Freshdesk Customer Success Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshdesk Customer Success | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [Freshdesk Customer Success](/software/78114/natero) > [Freshdesk Customer Success Alternatives](https://www.softwareadvice.ie/alternatives/78114/natero)

# Alternatives to Freshdesk Customer Success

Canonical: https://www.softwareadvice.ie/alternatives/78114/natero

> Explore the top alternatives to Freshdesk Customer Success. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/26892/78114/zendesk-talk/vs/natero)
2. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/109980/natero/vs/liveagent)
3. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and heal...
   - [View profile](https://www.softwareadvice.ie/software/2808/teamsupport)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/2808/78114/teamsupport/vs/natero)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/128326/natero/vs/bitrix24)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/393877/natero/vs/zoho-desk)
6. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
   - [View profile](https://www.softwareadvice.ie/software/83835/engagebay)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/83835/natero/vs/engagebay)
7. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/27068/78114/livechat/vs/natero)
8. **Survicate** — 4.6/5 (99 reviews) — Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on th...
   - [View profile](https://www.softwareadvice.ie/software/31821/survicate)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/31821/78114/survicate/vs/natero)
9. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
   - [View profile](https://www.softwareadvice.ie/software/87104/hubspot-service-hub)
   - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/87104/natero/vs/hubspot-service-hub)
10. **Salesforce Starter** — 4.4/5 (226 reviews) — Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sal...
    - [View profile](https://www.softwareadvice.ie/software/82914/Salesforce-Starter)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/82914/natero/vs/Salesforce-Starter)
11. **Front** — 4.5/5 (290 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.ie/software/44733/front)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/44733/78114/front/vs/natero)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.ie/software/318585/issuetrak)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/318585/natero/vs/issuetrak)
13. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
    - [View profile](https://www.softwareadvice.ie/software/6827/agile-crm)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/6827/78114/agile-crm/vs/natero)
14. **Groove** — 4.5/5 (87 reviews) — Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their custome...
    - [View profile](https://www.softwareadvice.ie/software/110166/groove)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/78114/110166/natero/vs/groove)
15. **ChurnZero** — 4.7/5 (130 reviews) — ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand th...
    - [View profile](https://www.softwareadvice.ie/software/77862/churnzero)
    - [Compare vs Freshdesk Customer Success](https://www.softwareadvice.ie/compare/77862/78114/churnzero/vs/natero)

## Related Categories

- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)
- [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software)
- [Customer Retention Software](https://www.softwareadvice.ie/directory/4619/customer-retention/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/78114/natero)
- [View Product Profile](https://www.softwareadvice.ie/software/78114/natero)

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