---
description: Review of Smartsupp Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smartsupp | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Smartsupp](/software/87008/smartsupp) > [Smartsupp Alternatives](https://www.softwareadvice.ie/alternatives/87008/smartsupp)

# Alternatives to Smartsupp

Canonical: https://www.softwareadvice.ie/alternatives/87008/smartsupp

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/26892/87008/zendesk-talk/vs/smartsupp)
2. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/109980/smartsupp/vs/liveagent)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.ie/software/157633/tidio-chat)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/157633/smartsupp/vs/tidio-chat)
4. **HelpCrunch** — 4.8/5 (195 reviews) — HelpCrunch is a customer communication platform built for web and mobile businesses, including SaaS companies, e-comm...
   - [View profile](https://www.softwareadvice.ie/software/26583/helpcrunch)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/26583/87008/helpcrunch/vs/smartsupp)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/393877/smartsupp/vs/zoho-desk)
6. **HappyFox Help Desk** — 4.6/5 (93 reviews) — HappyFox Help Desk is a good fit for teams that need AI-assisted ticketing and configurable support workflows. A cust...
   - [View profile](https://www.softwareadvice.ie/software/26972/happyfox)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/26972/87008/happyfox/vs/smartsupp)
7. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/128326/smartsupp/vs/bitrix24)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/363691/smartsupp/vs/service-cloud)
9. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.ie/software/27068/livechat)
   - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/27068/87008/livechat/vs/smartsupp)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
    - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/323407/smartsupp/vs/pureconnect)
11. **Front** — 4.5/5 (290 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.ie/software/44733/front)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/44733/87008/front/vs/smartsupp)
12. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/20067/87008/nice-incontact-cxone-workforce/vs/smartsupp)
13. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.ie/software/2280/help-scout)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/2280/87008/help-scout/vs/smartsupp)
14. **Efficy CRM** — 3.9/5 (91 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
    - [View profile](https://www.softwareadvice.ie/software/38575/efficy)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/38575/87008/efficy/vs/smartsupp)
15. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
    - [View profile](https://www.softwareadvice.ie/software/110247/freshdesk)
    - [Compare vs Smartsupp](https://www.softwareadvice.ie/compare/87008/110247/smartsupp/vs/freshdesk)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/87008/smartsupp)
- [View Product Profile](https://www.softwareadvice.ie/software/87008/smartsupp)

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