---
description: Review of Channels Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Channels | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Channels](/software/99434/channels) > [Channels Alternatives](https://www.softwareadvice.ie/alternatives/99434/channels)

# Alternatives to Channels

Canonical: https://www.softwareadvice.ie/alternatives/99434/channels

> Explore the top alternatives to Channels. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.ie/software/128326/bitrix24)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/128326/channels/vs/bitrix24)
2. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.ie/software/109980/liveagent)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/109980/channels/vs/liveagent)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/26892/99434/zendesk-talk/vs/channels)
4. **Ring.io** — 4.1/5 (19 reviews) — Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more....
   - [View profile](https://www.softwareadvice.ie/software/18320/ringio)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/18320/99434/ringio/vs/channels)
5. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.ie/software/20063/five9)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/20063/99434/five9/vs/channels)
6. **InfoFlo** — 4.5/5 (97 reviews) — InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help or...
   - [View profile](https://www.softwareadvice.ie/software/138010/infoflo)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/138010/channels/vs/infoflo)
7. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/20067/99434/nice-incontact-cxone-workforce/vs/channels)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.ie/software/323407/pureconnect)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/323407/channels/vs/pureconnect)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
   - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/393877/channels/vs/zoho-desk)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
    - [View profile](https://www.softwareadvice.ie/software/6827/agile-crm)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/6827/99434/agile-crm/vs/channels)
11. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.ie/software/20035/nextiva-contact-center)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/20035/99434/nextiva-contact-center/vs/channels)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.ie/software/363691/service-cloud)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/363691/channels/vs/service-cloud)
13. **Ricochet360** — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
    - [View profile](https://www.softwareadvice.ie/software/183895/ricochet360)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/99434/183895/channels/vs/ricochet360)
14. **PhoneBurner** — 4.8/5 (176 reviews) — PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highl...
    - [View profile](https://www.softwareadvice.ie/software/28049/phoneburner)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/28049/99434/phoneburner/vs/channels)
15. **Efficy CRM** — 4.0/5 (90 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
    - [View profile](https://www.softwareadvice.ie/software/38575/efficy)
    - [Compare vs Channels](https://www.softwareadvice.ie/compare/38575/99434/efficy/vs/channels)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software)
- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/alternatives/99434/channels)
- [View Product Profile](https://www.softwareadvice.ie/software/99434/channels)

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