---
description: Compare Supremo Remote Desktop vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Supremo Remote Desktop vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/4344/remote-monitoring-and-management/software) > [Supremo Remote Desktop \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.ie/compare/100976/110247/supremo/vs/freshdesk)

# Compare Supremo Remote Desktop vs Freshdesk

Canonical: https://www.softwareadvice.ie/compare/100976/110247/supremo/vs/freshdesk

> Detailed comparison between Supremo Remote Desktop and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Supremo Remote Desktop | Freshdesk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 447 | 3486 |
| **Starting Price** | €178.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Supremo Remote Desktop

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Customisable Branding
- File Sharing
- Inbox Management
- Live Chat
- Mobile Access
- Monitoring
- Prioritisation
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Support Ticket Management
- Ticket Management

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Customisable Branding
- File Sharing
- Inbox Management
- Live Chat
- Mobile Access
- Monitoring
- Prioritisation
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Support Ticket Management
- Ticket Management

## Links

- [View Supremo Remote Desktop Profile](https://www.softwareadvice.ie/software/100976/supremo)
- [View Freshdesk Profile](https://www.softwareadvice.ie/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/100976/110247/supremo/vs/freshdesk)

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