---
description: Compare Salesforce Field Service vs Wello Solutions regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Field Service vs Wello Solutions Comparison
---

Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [Salesforce Field Service \<span\>vs\</span\> Wello Solutions](https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service)

# Compare Salesforce Field Service vs Wello Solutions

Canonical: https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service

> Detailed comparison between Salesforce Field Service and Wello Solutions. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Field Service | Wello Solutions |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 33 | 9 |
| **Starting Price** | US$50.00 | €22.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Field Service

- API
- Activity Tracking
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Job Tracking
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Route Optimisation
- Safety Management
- Scheduling
- Service History
- Status Tracking
- Work Order Creation

### Wello Solutions

- API
- Activity Tracking
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Job Tracking
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Route Optimisation
- Safety Management
- Scheduling
- Service History
- Status Tracking
- Work Order Creation

## Links

- [View Salesforce Field Service Profile](https://www.softwareadvice.ie/software/102971/field-service-lightning)
- [View Wello Solutions Profile](https://www.softwareadvice.ie/software/179719/odyssee-service)
- [View Original Comparison](https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Field Service vs Wello Solutions Comparison","description":"Compare Salesforce Field Service vs Wello Solutions regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service","about":[{"@id":"https://www.softwareadvice.ie/software/102971/field-service-lightning#software"},{"@id":"https://www.softwareadvice.ie/software/179719/odyssee-service#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a solution that helps dispatchers and mobile employees schedule appointments, manage inventory, and optimize resource utilization. It allows staff members to create work orders and integrate them with accounts, contacts, assets and other data across the Service Cloud. \n\nSalesforce Field Service comes with geolocation and navigation capabilities, which enables on-field employees to find optimum routes and maintain records for all service history locations. The Einstein AI module lets supervisors use image recognition technology to identify assets and equipment parts and prescribe a course of action to technicians remotely. Additionally, managers can utilize the analytics functionality to gain visibility into operational performance, employee KPIs and customer complaints.\n\nSalesforce Field Service comes with iOS and Android mobile applications, allowing users to manage activities remotely. Support is extended via phone, live chat, documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b706d04-1f25-4f81-bb72-d295b20eb739.png","url":"https://www.softwareadvice.ie/software/102971/field-service-lightning","@id":"https://www.softwareadvice.ie/software/102971/field-service-lightning#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":33},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Wello Solutions","description":"Wеllo Solutions, formеrly known as Odyssее Field Service is a cloud-based field service platform suitable for businesses of all sizes. It offers tools for communication between external service teams, field service planners and customer service representatives.\n\n\nUsers can manage invoicing, work orders and client approvals on site by accessing Wello on a mobile device. Users can access information about current jobs, invoicing and materials in real-time. The contract module helps manage service level agreements, preventative maintenance schedules and customer contracts.\n\n\nThe service scheduling module lets users schedule jobs, access schedules for individual service staff and see where jobs are located. Field service staff can use the time registration module to track hours worked, and managers can produce status reports to track output. An online customer portal allows clients to stay updated on the status of their work orders. Chat, email and phone support are provided. Pricing is per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78d0acfb-d469-4b1b-a1e3-a20e98dfacf4.png","url":"https://www.softwareadvice.ie/software/179719/odyssee-service","@id":"https://www.softwareadvice.ie/software/179719/odyssee-service#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":9},"offers":{"price":"22","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Higher Education CRM Software","position":2,"item":"/directory/3231/higher-education/software","@type":"ListItem"},{"name":"Salesforce Field Service vs Wello Solutions","position":3,"item":"https://www.softwareadvice.ie/compare/102971/179719/field-service-lightning/vs/odyssee-service","@type":"ListItem"}]}]}
</script>