---
description: Compare Guru vs Stonly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guru vs Stonly Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Guru \<span\>vs\</span\> Stonly](https://www.softwareadvice.ie/compare/103160/341331/guru/vs/stonly)

# Compare Guru vs Stonly

Canonical: https://www.softwareadvice.ie/compare/103160/341331/guru/vs/stonly

> Detailed comparison between Guru and Stonly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Guru | Stonly |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 639 | 12 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Guru

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Chat/Messaging
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Decision Support Systems
- Document Management
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Reporting & Statistics
- Surveys & Feedback

### Stonly

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Chat/Messaging
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Decision Support Systems
- Document Management
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Reporting & Statistics
- Surveys & Feedback

## Links

- [View Guru Profile](https://www.softwareadvice.ie/software/103160/guru)
- [View Stonly Profile](https://www.softwareadvice.ie/software/341331/stonly)
- [View Original Comparison](https://www.softwareadvice.ie/compare/103160/341331/guru/vs/stonly)

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