---
description: Compare Guusto vs Medallia Experience Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guusto vs Medallia Experience Cloud Comparison
---

Breadcrumb: [Home](/) > [Employee Recognition Software](/directory/3780/employee-recognition/software) > [Guusto \<span\>vs\</span\> Medallia Experience Cloud](https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia)

# Compare Guusto vs Medallia Experience Cloud

Canonical: https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia

> Detailed comparison between Guusto and Medallia Experience Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Guusto | Medallia Experience Cloud |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 3739 | 33 |
| **Starting Price** | US$4.80 | US$5.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Guusto

- AI/Machine Learning
- API
- Activity Dashboard
- Chat/Messaging
- Customer Profiles
- Customisable Reports
- Customisable Templates
- Goal Management
- Loyalty Cards
- Multi-Language
- Referral Tracking
- Reminders
- Reporting/Analytics
- Third-Party Integrations
- eCards

### Medallia Experience Cloud

- API
- Activity Dashboard
- Chat/Messaging
- Customer Profiles
- Customisable Reports
- Customisable Templates
- Engagement Tracking
- Goal Management
- Mobile Survey
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Guusto Profile](https://www.softwareadvice.ie/software/105459/guusto)
- [View Medallia Experience Cloud Profile](https://www.softwareadvice.ie/software/140518/medallia)
- [View Original Comparison](https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Guusto vs Medallia Experience Cloud Comparison","description":"Compare Guusto vs Medallia Experience Cloud regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia","about":[{"@id":"https://www.softwareadvice.ie/software/105459/guusto#software"},{"@id":"https://www.softwareadvice.ie/software/140518/medallia#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Guusto","description":"Guusto is an employee recognition software designed to support organizations in fostering workplace recognition. It is tailored for industries with frontline workers such as healthcare, retail, hospitality, manufacturing, and financial services, accommodating both office-based and deskless employees.\n\nThe platform offers flexible reward options, including gift cards, branded company merchandise, charity donations, and custom rewards. Rewards can be delivered through various methods such as web, mobile app, QR codes, SMS, TV displays, and printed formats, ensuring accessibility for employees with varying levels of technology access. It operates without a points system, allowing rewards to be sent to employees, contractors, or customers without requiring account creation for recipients.\n\nGuusto includes budget management features that allow organizations to administer multiple recognition programs with distinct budgets and administrators. The platform supports scalable implementation, ranging from individual users to peer-to-peer recognition programs. Each reward sent through Guusto contributes to a social impact initiative, with donations made to the One Drop Foundation to provide access to clean water.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/107a5a0d-15d3-4f34-ad96-252952b96b4d.png","url":"https://www.softwareadvice.ie/software/105459/guusto","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/105459/guusto#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3739,"ratingValue":4.9},"offers":{"price":"4.8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Medallia Experience Cloud","description":"Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organizational hierarchy and access rights to ensure the distribution of information and insights based on user roles and responsibilities.\n\n\nMedallia's customizable dashboard captures and analyses data from multiple channels including white-label email surveys, web intercepts and in-app feedback, facilitating customer lifecycle management. Managers and leaders can gain insights into employee experiences across all stages, from talent acquisition to training and offboarding. Additionally, users can evaluate products by conducting concept testing for features, services, installation and pricing, optimizing end-user engagement.\n\n\nMedallia comes with an application programming interface (API), which lets businesses modify the system and integrate it with several third-party applications. Pricing is available on request and support is extended via phone, email and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a42196b5-11a1-4801-9e23-94e9ba6a9011.png","url":"https://www.softwareadvice.ie/software/140518/medallia","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/140518/medallia#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":33,"ratingValue":4.5},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Employee Recognition Software","position":2,"item":"/directory/3780/employee-recognition/software","@type":"ListItem"},{"name":"Guusto vs Medallia Experience Cloud","position":3,"item":"https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/105459/140518/guusto/vs/medallia#breadcrumblist"}]}
</script>
