---
description: Compare Dynamics 365 vs theCRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 vs theCRM Comparison
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/434/contact-management/software) > [Dynamics 365 \<span\>vs\</span\> theCRM](https://www.softwareadvice.ie/compare/106335/492974/microsoft-dynamics-crm/vs/theCRM)

# Compare Dynamics 365 vs theCRM

Canonical: https://www.softwareadvice.ie/compare/106335/492974/microsoft-dynamics-crm/vs/theCRM

> Detailed comparison between Dynamics 365 and theCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | theCRM |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 5811 | 5 |
| **Starting Price** | US$50.00 | £35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dynamics 365

- API
- Activity Dashboard
- Calendar Management
- Campaign Management
- Contact Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Workflow Management

### theCRM

- API
- Activity Dashboard
- Calendar Management
- Campaign Management
- Contact Management
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm)
- [View theCRM Profile](https://www.softwareadvice.ie/software/492974/theCRM)
- [View Original Comparison](https://www.softwareadvice.ie/compare/106335/492974/microsoft-dynamics-crm/vs/theCRM)

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