---
description: Compare LiveAgent vs Dialer360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Dialer360 Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [LiveAgent \<span\>vs\</span\> Dialer360](https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360)

# Compare LiveAgent vs Dialer360

Canonical: https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360

> Detailed comparison between LiveAgent and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Dialer360 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1787 | 27 |
| **Starting Price** | US$15.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- IVR
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Real-Time Reporting
- Voice Mail

### Dialer360

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- IVR
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Real-Time Reporting
- Voice Mail

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Dialer360 Profile](https://www.softwareadvice.ie/software/167155/dialer360)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Dialer360 Comparison","description":"Compare LiveAgent vs Dialer360 regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/167155/dialer360#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/932fecf7-44b2-4676-a978-7523b7b3a649.jpeg","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1787},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Dialer360","description":"Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features.\n\n\nDialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents.\n\n\nDialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities.\n\n\nThis system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more.\n\n\nDialer360 includes a customer relationship management (CRM) module that lets users track leads and handle all customer-related communications. Agents can use the system’s local caller ID feature to display local numbers to contacts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b039225-cfdf-4ab4-8fa9-ee1671aa8229.jpg","url":"https://www.softwareadvice.ie/software/167155/dialer360","@id":"https://www.softwareadvice.ie/software/167155/dialer360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":27},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems","position":2,"item":"/directory/1714/business-phone-service/software","@type":"ListItem"},{"name":"LiveAgent vs Dialer360","position":3,"item":"https://www.softwareadvice.ie/compare/109980/167155/liveagent/vs/dialer360","@type":"ListItem"}]}]}
</script>
