---
description: Compare LiveAgent vs Re:plain regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Re:plain Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> Re:plain](https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain)

# Compare LiveAgent vs Re:plain

Canonical: https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain

> Detailed comparison between LiveAgent and Re:plain. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Re:plain |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1753 | 18 |
| **Starting Price** | US$15.00 | £5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### LiveAgent

- API
- Autoresponders
- CRM
- Call Tracking
- Canned Responses
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Branding
- Customisable Templates
- Email Monitoring
- File Sharing
- Lead Management
- Mobile Access
- Natural Language Processing
- Offline Form
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Re:plain

- API
- Autoresponders
- CRM
- Canned Responses
- Customisable Branding
- File Sharing
- Mobile Access
- Offline Form
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Re:plain Profile](https://www.softwareadvice.ie/software/176290/replain)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Re:plain Comparison","description":"Compare LiveAgent vs Re:plain regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/176290/replain#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Re:plain","description":"Re:plain is an online live chat solution that helps businesses to communicate and manage interactions with their website visitors in real-time. It supports integration with Telegram instant messaging, which allows users to access messages from the website directly from Telegram's mobile application\n\n\nRe:plain can support live chat on multiple websites and includes configurable built-in response templates, as well as custom stickers. The solution displays messages to multiple users at once, which can help with distributing questions among chat agents. Administrators can use the control menu to modify the look and feel of the chat window. Re:plain also features multi-lingual capabilities.\n\n\nRe:plain also supports integration with various third-party applications such as WordPress, Squarespace, Tilda, Shopify, Wix, Blogspot and more.\n\n\nSupport is offered via email and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09810507-890f-46a2-aeba-543148a6e360.png","url":"https://www.softwareadvice.ie/software/176290/replain","@id":"https://www.softwareadvice.ie/software/176290/replain#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":18},"offers":{"price":"5","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Re:plain","position":3,"item":"https://www.softwareadvice.ie/compare/109980/176290/liveagent/vs/replain","@type":"ListItem"}]}]}
</script>
