---
description: Compare LiveAgent vs FusionWorks Business Phone Services regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs FusionWorks Business Phone Services Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> FusionWorks Business Phone Services](https://www.softwareadvice.ie/compare/109980/223387/liveagent/vs/fusionworks-business-phone-services)

# Compare LiveAgent vs FusionWorks Business Phone Services

Canonical: https://www.softwareadvice.ie/compare/109980/223387/liveagent/vs/fusionworks-business-phone-services

> Detailed comparison between LiveAgent and FusionWorks Business Phone Services. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | FusionWorks Business Phone Services |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | US$15.00 | US$2.95 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveAgent

- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Callback Scheduling
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Monitoring
- Real-Time Reporting
- Unified Communications
- Video Conferencing

### FusionWorks Business Phone Services

- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Callback Scheduling
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Monitoring
- Real-Time Reporting
- Unified Communications
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View FusionWorks Business Phone Services Profile](https://www.softwareadvice.ie/software/223387/fusionworks-business-phone-services)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/223387/liveagent/vs/fusionworks-business-phone-services)

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