---
description: Compare LiveAgent vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Milvus Comparison
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [LiveAgent \<span\>vs\</span\> Milvus](https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus)

# Compare LiveAgent vs Milvus

Canonical: https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus

> Detailed comparison between LiveAgent and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Milvus |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1781 | 298 |
| **Starting Price** | US$15.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Alerts/Escalation
- Assignment Management
- Chat/Messaging
- Customisable Branding
- Dashboard
- Email Management
- Incident Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Alerts/Escalation
- Assignment Management
- Chat/Messaging
- Customisable Branding
- Dashboard
- Email Management
- Incident Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Milvus Profile](https://www.softwareadvice.ie/software/246233/milvus)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Milvus Comparison","description":"Compare LiveAgent vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/246233/milvus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ccece52-3b45-400a-870b-7846c439a5f3.jpeg","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1781,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/388a1f73-1b9b-4a99-a679-9faf8a9e9fdb.png","url":"https://www.softwareadvice.ie/software/246233/milvus","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/246233/milvus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":298,"ratingValue":4.8},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/4537/remote-support/software","@type":"ListItem"},{"name":"LiveAgent vs Milvus","position":3,"item":"https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/109980/246233/liveagent/vs/milvus#breadcrumblist"}]}
</script>