---
description: Compare LiveAgent vs Superchat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Superchat Comparison
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [LiveAgent \<span\>vs\</span\> Superchat](https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat)

# Compare LiveAgent vs Superchat

Canonical: https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat

> Detailed comparison between LiveAgent and Superchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Superchat |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1789 | 316 |
| **Starting Price** | US$15.00 | €79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Commenting/Notes
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Monitoring
- Multi-Channel Communication
- Quality Management
- Real-Time Chat
- Real-time Conversations
- Reminders
- Search/Filter
- Template Management
- Workflow Management

### Superchat

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Commenting/Notes
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Monitoring
- Multi-Channel Communication
- Quality Management
- Real-Time Chat
- Real-time Conversations
- Reminders
- Search/Filter
- Template Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Superchat Profile](https://www.softwareadvice.ie/software/252687/superchat)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Superchat Comparison","description":"Compare LiveAgent vs Superchat regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/252687/superchat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"LiveAgent","description":"LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1789,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Superchat","description":"Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c2516c8e-8d69-4bf8-9e00-021d70925bcb.png","url":"https://www.softwareadvice.ie/software/252687/superchat","@id":"https://www.softwareadvice.ie/software/252687/superchat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":316,"ratingValue":4.8},"offers":{"price":"79","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/3923/chatbot/software","@type":"ListItem"},{"name":"LiveAgent vs Superchat","position":3,"item":"https://www.softwareadvice.ie/compare/109980/252687/liveagent/vs/superchat","@type":"ListItem"}]}]}
</script>