---
description: Compare LiveAgent vs Talon.One regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Talon.One Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> Talon.One](https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone)

# Compare LiveAgent vs Talon.One

Canonical: https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone

> Detailed comparison between LiveAgent and Talon.One. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Talon.One |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 16 |
| **Starting Price** | US$15.00 | €1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Campaign Management
- Client Portal
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Gamification
- Monitoring
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Template Management

### Talon.One

- API
- Activity Tracking
- CRM
- Campaign Management
- Client Portal
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Gamification
- Monitoring
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Template Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Talon.One Profile](https://www.softwareadvice.ie/software/317702/talonone)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Talon.One Comparison","description":"Compare LiveAgent vs Talon.One regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/317702/talonone#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Talon.One","description":"Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral marketing. Key features include activity tracking, gift card management, multi-channel marketing, gift card management, referral tracking, membership management and affiliate marketing.\n\n\nMarketing teams using Talon.One can build loyalty programs and personalize incentives based on unique customer attributes. The application's API enables users to integrate current systems and utilize existing data to configure discount campaigns. With geofencing capabilities, businesses can customize campaigns by adding location-based data and import external location data into existing campaigns inGeoJSON format to deliver area-specific discounts to customers.  \n\n\nTalon.One offers a mobile application that enables marketing professionals to track points on a map and deliver location-specific notifications to guide customers on their journey. The 'Earn and Burn' functionality provides multiple wallets for facilitating points or currency conversion. \n\n\nTalon.One is available on a monthly subscription basis and support is extended via documentation, technical advice, FAQs and online inquiry form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f71970e3-6ff4-438d-a3eb-cf90abe93cdd.png","url":"https://www.softwareadvice.ie/software/317702/talonone","@id":"https://www.softwareadvice.ie/software/317702/talonone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":16},"offers":{"price":"1500","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Talon.One","position":3,"item":"https://www.softwareadvice.ie/compare/109980/317702/liveagent/vs/talonone","@type":"ListItem"}]}]}
</script>
