---
description: Compare LiveAgent vs Simplify360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Simplify360 Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [LiveAgent \<span\>vs\</span\> Simplify360](https://www.softwareadvice.ie/compare/109980/344684/liveagent/vs/simplify360)

# Compare LiveAgent vs Simplify360

Canonical: https://www.softwareadvice.ie/compare/109980/344684/liveagent/vs/simplify360

> Detailed comparison between LiveAgent and Simplify360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Simplify360 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 15 |
| **Starting Price** | US$15.00 | ₹39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### LiveAgent

- Call Tracking
- Call Tracking Metrics
- Chatbot
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Support
- Customisable Templates
- Email Monitoring
- Feedback Management
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Recording
- Reporting/Analytics
- Routing
- Support Ticket Management
- Transfers/Routing
- Video Support

### Simplify360

- Chatbot
- Communication Management
- Customer Support
- Feedback Management
- Live Chat
- Monitoring
- Reporting/Analytics
- Routing
- Video Support

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Simplify360 Profile](https://www.softwareadvice.ie/software/344684/simplify360)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/344684/liveagent/vs/simplify360)

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