---
description: Compare LiveAgent vs Saho Complaint Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Saho Complaint Desk Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> Saho Complaint Desk](https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk)

# Compare LiveAgent vs Saho Complaint Desk

Canonical: https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk

> Detailed comparison between LiveAgent and Saho Complaint Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Saho Complaint Desk |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Issue Management
- Issue Tracking
- Lead Management
- Monitoring
- Natural Language Processing
- Real-Time Notifications
- Recording
- Routing
- SSL Security
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Automation
- Transfers/Routing

### Saho Complaint Desk

- Customer Complaint Tracking
- Issue Management
- Issue Tracking
- Real-Time Notifications
- Routing
- SSL Security
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Saho Complaint Desk Profile](https://www.softwareadvice.ie/software/364222/saho-complaint-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Saho Complaint Desk Comparison","description":"Compare LiveAgent vs Saho Complaint Desk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk","about":[{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.ie/software/364222/saho-complaint-desk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Saho Complaint Desk","description":"Telegram and Web based Internal Complaint management system that features unique telegram complaint posting and notification system for instantaneous delivery of complaint status and information's to the right people in-order to take necessary  actions  at the right time. system provides simple user interfaces that are suitable for novice users and startup companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af286e3b-b909-43ec-b592-7043fa211535.png","url":"https://www.softwareadvice.ie/software/364222/saho-complaint-desk","@id":"https://www.softwareadvice.ie/software/364222/saho-complaint-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Saho Complaint Desk","position":3,"item":"https://www.softwareadvice.ie/compare/109980/364222/liveagent/vs/saho-complaint-desk","@type":"ListItem"}]}]}
</script>