---
description: Compare LiveAgent vs GLPI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs GLPI Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> GLPI](https://www.softwareadvice.ie/compare/109980/419465/liveagent/vs/glpi)

# Compare LiveAgent vs GLPI

Canonical: https://www.softwareadvice.ie/compare/109980/419465/liveagent/vs/glpi

> Detailed comparison between LiveAgent and GLPI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | GLPI |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 41 |
| **Starting Price** | US$15.00 | €19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Dashboard
- Change Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Incident Management
- Knowledge Base Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management

### GLPI

- API
- Access Controls/Permissions
- Activity Dashboard
- Change Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Incident Management
- Knowledge Base Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View GLPI Profile](https://www.softwareadvice.ie/software/419465/glpi)
- [View Original Comparison](https://www.softwareadvice.ie/compare/109980/419465/liveagent/vs/glpi)

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